Professional - Business Operations Analyst IV

Job#: 3039269

Job Description:
Professional - Business Operations Analyst IV

Location: Home, Arkansas (Teleworker)

Role Overview

This position leads the end-to-end reporting and analytics modernization effort. The role involves establishing the reporting framework, defining data requirements, and implementing scalable BI solutions that support key operational and strategic objectives. The ideal candidate will develop and oversee the delivery of dashboards, KPI metrics, and self-service analytics capabilities, ensuring data accuracy, reliability, and performance.

Key Responsibilities

• Lead the reporting and analytics enablement effort for the program, including the development of the Reporting Requirements Document.
• Deliver analytics dashboards, operational reporting, and self-service analytics capabilities.
• Ensure performance and quality targets are met, including 98 percent or greater report accuracy and 99 percent or greater API availability.
• Direct the design, development, testing, and deployment of Business Intelligence reports and dashboards using approved tools.
• Manage the reporting and analytics team, providing technical leadership and performance oversight.
• Coordinate work products, backlog items, and delivery schedules with Agile Release Trains.
• Define and enforce reporting standards, data quality expectations, and metadata management practices.
• Collaborate with data architects, data engineers, and business stakeholders to align reporting solutions.
• Ensure proper documentation, versioning, and traceability of reporting artifacts.
• Monitor production reporting performance and troubleshoot issues to align with service level agreements.
• Support federal audits, quality reviews, and compliance reporting requirements.

Required Qualifications

Education: A BS/BA degree with 5 years of experience, an MS/MA degree with 3 years of experience, or a PhD with 0 years of experience.

Experience: Demonstrated experience leading reporting or analytics teams on large-scale federal or enterprise IT programs. Hands-on experience with enterprise data environments, including data warehouses, data lakes, and analytics APIs. Proven expertise in Agile delivery frameworks.

Technical Skills: A strong background in the design and development of BI dashboards and operational reports using enterprise tools such as Tableau, Power BI, MicroStrategy, or Qlik. Experience defining reporting requirements and producing documentation consistent with federal standards.

Additional Requirements: U.S. Citizenship is required. The ability to communicate effectively with technical teams, business owners, and federal stakeholders is necessary.

Preferred Qualifications

• Experience supporting federal healthcare programs.
• Familiarity with federal healthcare data standards and regulatory requirements.
• Experience with data quality, metadata management, and data governance practices.
• Knowledge of API-enabled analytics architectures or cloud-based BI platforms.
• Certifications in Business Intelligence, Agile, or analytics platforms (e.g., Tableau Certified, AWS Data Analytics, SAFe).
• Experience integrating legacy reporting systems with modern cloud-based analytics environments.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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