Scrum Master

Key Responsibilities:

• Agile Leadership & Team Enablement
• Serve as a servant leader and coach to one or more Scrum teams
• Enable teams to self-organize, take ownership, and continuously improve delivery outcomes
• Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Reviews, Retrospectives) with a strong focus on outcomes vs. activities
• Identify and remove impediments, escalating when necessary while encouraging team accountability

Business Value & Product Partnership

• Partner closely with Product Owners, Business Analysts, and Engineering Leaders to ensure backlog items are:
• Well-defined
• Outcome-focused
• Aligned to business priorities
• Coach teams on breaking down work into valuable, testable increments
• Help teams understand the “why” behind the work, not just the “what”

Azure DevOps & Metrics

• Deep hands-on experience using Azure DevOps for:
• Backlog management
• Sprint planning and tracking
• Dashboards and reporting
• Leverage metrics such as flow, predictability, cycle time, and throughput to guide improvement (not to micromanage)
• Help teams and leaders make data-informed decisions

AI-Enabled Ways of Working

• Champion the use of AI tools to increase productivity and quality, including:
• Microsoft Copilot (documentation, requirements clarity, analysis)
• GitHub Copilot (engineering efficiency, code quality support)
• Coach teams on responsible and effective AI usage within Agile workflows
• Experiment with and promote AI-assisted practices for planning, refinement, and retrospectives

Coaching & Continuous Improvement

• Coach teams on Agile, Scrum, and Lean principles
• Identify systemic issues across teams and work with leadership to address them
• Foster a culture of learning, curiosity, psychological safety, and accountability

Required Qualifications:

• 10+ years of experience as a Scrum Master or Agile Coach
• Proven experience working with Azure DevOps in a delivery environment
• Strong understanding of Scrum, Kanban, and Agile delivery metrics
• Experience working with cross-functional teams (engineering, product, QA, business)
• Demonstrated ability to drive business value, not just delivery velocity
• Excellent facilitation, coaching, and communication skills

• Experience working with AI tools such as Microsoft Copilot and GitHub Copilot
• Background in software development, engineering, or technical product delivery
• Experience coaching teams in enterprise or regulated environments
• Agile certifications (CSM, PSM, SAFe, ICP-ACC, etc.)