Salesforce Developer

We are looking for a Salesforce Developer who can own day-to-day Salesforce administration while also delivering custom development on the Salesforce platform. This role requires a hands-on professional who can translate business requirements into scalable Salesforce solutions while ensuring platform stability, security, and user adoption.

Key Responsibilities

• Manage and maintain Salesforce org(s), including users, roles, profiles, permission sets, and security settings
• Configure and optimize Salesforce features such as Flows, validation rules, page layouts, record types, and approval processes
• Monitor system performance, data quality, and user adoption
• Handle routine Salesforce releases, sandbox management, and deployments
• Provide end-user support, troubleshooting, and training

• Design and develop custom solutions using:
• Apex (classes, triggers, batch, queueable)
• Lightning Web Components (LWC)
• Visualforce (as needed)
• Build integrations using REST/SOAP APIs and third-party tools
• Implement scalable data models and ensure best practices for governor limits and performance
• Support data migrations, data loads, and data cleanup activities

• Work closely with business stakeholders to gather requirements and propose solutions
• Collaborate with architects, QA, and DevOps teams during implementation and releases
• Perform code reviews and follow Salesforce development best practices
• Configure, manage, and support Einstein Activity Capture, including email/calendar syncing, data visibility settings, and troubleshooting
• Implement and maintain email integrations (Gmail, Outlook, Office 365) based on client needs
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• Document configurations, customizations, and technical solutions

Required Qualifications

• 4–8 years of Salesforce experience in Developer and/or Admin roles
• Strong hands-on experience with both Salesforce configuration and custom development
• Experience supporting Sales Cloud and Service Cloud (Experience Cloud is a plus)
• Experience working with multiple Salesforce orgs or in a consulting environment
• Strong knowledge of Einstein Activity Capture (EAC)
• Hands-on experience with email integrations (Outlook, Gmail, Office 365)

• Salesforce Administration:
• User management, security model, reports, dashboards
• Flow Builder (Screen, Record-Triggered, Scheduled)
• Salesforce Development:
• Apex, SOQL, SOSL
• Lightning Web Components (LWC)
• REST/SOAP integrations
• Data Management:
• Data Loader, Import Wizard, data validation and cleansing
• Certifications - Salesforce Certified Administrator, Salesforce Platform Developer I, Platform Developer II (nice to have)

• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Experience with Field Service Lightning (FSL), including work orders, service appointments, and mobile workforce concepts
• Familiarity with Omni-Channel routing and service console configuration
• Exposure to Agentforce and AI-driven service or productivity features
• Experience with Service Cloud implementations
• Familiarity with managed packages and AppExchange solutions
• Ability to balance support tasks with development work
• Comfortable working independently in a remote environment

• Experience with Salesforce DevOps tools (Copado, Gearset, Git)
• Exposure to Salesforce Data Cloud, Einstein, or AI features
• Experience in Agile / Scrum delivery models