Business App Consultant

Description

Harrison Street is a leading investment management firm exclusively focused on alternative real assets, including student housing, senior housing, build-to-rent, and life sciences. Founded in 2005, the firm has built a global reputation for creating innovative investment solutions and delivering long-term value for clients. With over $52 billion in assets under management, Harrison Street partners with top-tier institutions, operators, and developers across the U.S. and Europe. The firm is consistently recognized for its industry leadership, culture, and commitment to responsible investing. Harrison Street is seeking a Business Applications Support Analyst (Contract) to provide essential "keep-the-lights-on" support for several core business applications during an internal team member's leave. This role will manage application tickets, user access, provisioning, vendor coordination, and day-to-day operational support across multiple platforms. The analyst will engage with business users to assess issues, determine root causes, and route items appropriately to vendors or technical teams. This is a tactical, hands-on support role-not development-and requires strong system administration experience within business-facing applications.

Skills

zendesk, application support, vendor support, systems administration

Top Skills Details

zendesk,application support,vendor support,systems administration

Additional Skills & Qualifications

3-7 years of experience supporting business applications in a SaaS-heavy environment Prior exposure to financial services, asset management, or wealth management is highly preferred Experience coordinating with third-party vendors for configuration, troubleshooting, and feature requests Understanding of SSO, role-based access, and application security concepts Ability to gather information from end users, interpret issues, and clearly communicate resolutions Experience participating in UAT, regression testing, and change management processes Detail-oriented with strong organization and follow-through skills Not seeking: developers, custom app programmers, or network infrastructure engineers

Experience Level

Expert Level
Job Type & Location
This is a Contract position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $65.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Chicago,IL.
Application Deadline
This position is anticipated to close on Mar 13, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.