Loan Servicing Specialist

Hybrid in New York, NY, US • Posted 60+ days ago • Updated 3 hours ago
Contract W2
Contract Independent
12 Months
Hybrid
$30 - $40/hr
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Fitment

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Job Details

Skills

  • CSR
  • Customer service
  • loan
  • mortgage
  • insurance
  • Closing
  • closer
  • Payoff
  • escrow

Summary

  • Responsibilities will include:

    • Assist borrowers, attorneys, settlement agents, Client collection staff and other client staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information.
    • Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents, and client Closing Department.
    • Review in detail the complexity of initial and annual escrow analysis statements with borrowers.
    • Prepare amortization schedules.
    • Respond to basic tax and insurance questions.
    • Review and resolve all customer service complaints.
    • Receive and process borrower telephone payments (speed pay).
    • Provide excellent customer service to mortgage borrowers.
    • Assist other areas of the Department as needed.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10236683
  • Position Id: 8784466
  • Posted 30+ days ago

Company Info

About EmployVision

EmployVision is a talent acquisition and management solutions company delivering services that enable its clients to win in the changing work environment. We offer a range of services for the entire employment and business cycle, including direct-hire and contract staffing; executive search, employee assessment and selection; consulting and recruitment process outsourcing.



EmployVision meets the needs of its clients, including small and medium size enterprises in all major industry sectors, as well as the world's largest multinational corporations. Our broad-based experience in recruiting and an in-depth understanding of the workforce trends helps drive performance.



We combine our unique expertise and knowledge with a commitment to service excellence to deliver optimal workforce solutions that exceed expectations and integrate seamlessly within any organization.
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PS

Prashant Sood

Recruiter @ EmployVision
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