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Senior Business Analyst / Information Engineer

Remote in Remote Work, AR, US • Posted 3 hours ago • Updated 3 hours ago

Full Time

On-site

USD $80,001.00 - 120,000.00 per year

SAIC

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Job Details

Skills

Augmented Reality
Security Clearance
Aviation
IT Service Management
Customer Facing
Collaboration
Stakeholder Engagement
Workflow
Data Quality
User Experience
Software Development Methodology
Management
Enterprise Architecture
Process Reengineering
Service Delivery
Documentation
Training
Microsoft Certified Professional
PMBOK
ServiceNow
Scrum
Agile
FedRAMP
Innovation
Accountability
Energy
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2612021

Location: Remote Work, AR, US

Date Posted: 2026-04-29

Category: Information Technology

Subcategory: Bus Proc Analyst

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_REMOTE

Description

SAIC is looking for outstanding IT candidates to join our Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support.

The candidate will enhance platform capabilities and module functionality within the existing ServiceNow instance for the FAA, using agile development in a customer-facing role. Remote work within the United States

Responsibilities

Collaborate effectively with diverse FAA and SAIC stakeholders to document requirements, set priorities, and communicate timelines and schedules efficiently.
Assist in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience.
Foster platform-wide interoperability through integrations with FAA systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders.
Apply Agile Software Development Life Cycle (SDLC) methodologies to manage ServiceNow enhancements and implementations, ensuring iterative delivery, continuous stakeholder feedback, and alignment with evolving mission and operational priorities.
Align all configurations and architectural decisions with the FAA's digital governance and enterprise architecture frameworks.
Help promote FAA business process reengineering and standardization to maximize business value from the Platform, improve service delivery efficiency, reducing technical debt and driving innovation.
Assist with providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.

Qualifications

Required Skills and Experience

Bachelor's Degree in Information Technology + 3 years of relevant experience; Associates in Information Technology + 10 years of relevant experience; High School + 11 years of relevant experience.
MCSA Certification.
Experience with ServiceNow implementations.
Experience working on IT projects utilizing the PMI framework.

Desired Skills and Experience

ServiceNow certifications.
Scrum Master/Agile experience.
Experience supporting FedRamp authorized software.
Results-Oriented: Maintains a strong sense of urgency, consistently follows through, and delivers on goals with minimal oversight.
Entrepreneurial Mindset: Approaches challenges with resourcefulness and creativity, continuously seeking improvement and innovation.
Takes Ownership: Assumes responsibility for outcomes and demonstrates a high degree of accountability and follow-through.
Highly Motivated: Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2612021
Posted 3 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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Senior Business Analyst / Information Engineer

SAIC

Dice Job Match Score™

Job Details

Skills

Summary

Company Info

About SAIC

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