Tech Business Analyst II (Salesforce)

Remote • Posted 2 hours ago • Updated 2 hours ago
Full Time
Remote
USD $75,000.00 - 100,000.00 per year
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Job Details

Skills

  • Insurance
  • Leadership
  • JIRA
  • Agile
  • Business Process
  • Cost-benefit Analysis
  • Process Flow
  • Flowchart
  • Software Development Methodology
  • Presentations
  • Technical Writing
  • Technical Communication
  • Analytical Skill
  • Conflict Resolution
  • Problem Solving
  • Communication
  • Cross-functional Team
  • Attention To Detail
  • Organizational Skills
  • Computer Science
  • Business Administration
  • Business Systems
  • SQL
  • SOQL
  • Salesforce.com
  • Relational Databases
  • Research
  • Business Strategy
  • Systems Analysis
  • FOCUS
  • Use Cases
  • Testing
  • Gap Analysis
  • Health Care
  • SAP BASIS
  • Finance
  • SAFE
  • DICE

Summary

Salary Range: $75,000 - $100,000

Job Posting End Date: July 12, 2026

We've Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all... The Aflac Way .

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

  • If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
  • If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.


What does it take to be successful at Aflac?

  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations


What does it take to be successful in this role?

Business Requirements

Jira experience

Experience working an Agile environment

Business Processes

Cost Benefit Analysis

System Process Flows

Technical Use Case Preparation

Technical Requirements Definition

Flowchart Preparation

Data Entity-Relationship (ER) Diagramming

SDLC

Presentation skills

Technical Writing

Technical Communication

Strong analytical and problem-solving skills

Excellent communication and interpersonal abilities

Ability to work in a cross-functional team environment

Detail-oriented with strong organizational skills

Education & Experience Required

  • Bachelor's Degree in Computer Science, Business Administration or a related field
  • 4+ years of relevant business systems analyst or related experience
  • Practical experience using MS Access, SQL, SOQL/Salesforce, or working knowledge of relational databases
  • Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

Communicates and presents complex technical concepts simply and effectively to nontechnical team members

Participates in identifying opportunities that impact business strategy and system performance

Works with business stakeholder to gather, document and analyze business requirements

Works with the business and Digital Services to identify inefficiencies in process and recommends s olutions

Conducts systems analysis with a focus on technical process models and use cases

Provides testing support and analysis for resolution

Assesses long term needs, performs gap analysis and makes future state recommendations

Serves as a project team member for projects of simple to moderate scope and complexity

Communicates technical concepts simply and effectively to non-technical team members

Performs other duties as required

Total Rewards

The salary range for this job is $75,000 - $100,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

#DICE

Nearest Major Market: Columbus GA
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10109603
  • Position Id: 9351
  • Posted 2 hours ago

Company Info

About AFLAC

Join a company that’s been named to Fortune Magazine’s “100 Best Companies to Work For” 21 years in a row. As part of the Aflac team, you’ll find yourself in a supportive work environment with an organizational culture that champions an open-door management philosophy, competitive salaries, excellent benefits and more. While we’re a dedicated company — with promises to help protect more than 50 million policyholders worldwide — it hasn’t stopped us from enjoying our philosophy of camaraderie and having some fun along the way. (After all, we do happen to have the Aflac Duck as our brand ambassador.) And they’ve all been part of our core values for more than 65 years. Aflac is committed to a culture that embraces an environment of understanding and empathy. You’ll quickly see that we’ve built a company where every employee in our diverse workforce can perform at their very best. But our diversity efforts don't stop at our front door. They extend into our community through outreach and service — and by our agents, suppliers and business partners. Through our Diversity Council, we’ve developed initiatives to implement, support and help further our diversity-related efforts across the globe. 




Career opportunities abound.
Aflac has a wide range of career positions available, including the IT and cyber security departments, which are responsible for maintaining network security, hardware and software.

It all started in 1955.
Aflac was founded in 1955 by three brothers John, Paul and Bill Amos.

We have a large, diverse workforce.
More than 12,000 employees currently work for Aflac.

We re Proud of our recognition.
Selected as one of Computerworld s 100 Best Places to Work in IT in 2021. Ranked as one of Ethisphere.com s World s Most Ethical Companies, 15-time honoree. Acknowledged as one of Forbes Best Employers for Diversity in 2021.

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