Copilot Studio / Dynamics 365 Customer Service Omnichannel Developer

Remote • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
12 Months
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Dynamics 365 Customer Service
  • Microsoft Copilot Studio.
  • Omnichannel
  • Microsoft Dataverse
  • Power Apps
  • Power Automate

Summary

Hi,

We are immediately looking for Copilot Studio / Dynamics 365 Customer Service Omnichannel Developer _ Harrisburg, PA (Occasional Travel) with one of our direct clients. If you are interested or know someone who is looking for projects, please respond with Resume.

Position: Copilot Studio / Dynamics 365 Customer Service Omnichannel Developer

Location: Harrisburg, PA (Occasional Travel)

Job Description:

Required Qualifications

  • 5+ years of Microsoft Dynamics 365, Power Platform, or enterprise CRM development experience.
  • Strong hands-on experience with Dynamics 365 Customer Service.
  • Experience implementing or supporting Dynamics 365 Contact Center / Omnichannel for Customer Service.
  • Hands-on development experience with Microsoft Copilot Studio.
  • Strong experience with:
    • Microsoft Dataverse
    • Power Automate
    • Power Apps
    • Dynamics 365 configuration
    • Business rules and workflows
    • Security roles and access models
  • Experience configuring queues, workstreams, routing, agent workspaces, and case-management functionality.
  • Experience developing and consuming REST APIs and enterprise integrations.
  • Experience with solution lifecycle management and deployment across multiple Power Platform environments.
  • Working knowledge of Azure DevOps, including repositories, pipelines, work items, and deployment processes.
  • Experience debugging and resolving application and integration defects.
  • Strong understanding of enterprise development, testing, source control, and release-management practices.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91103455
  • Position Id: 9109592
  • Posted 6 hours ago
Contact the job poster
MM

Moiz Mohd

Recruiter @ APEX IT Services
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