Jira Support Engineer / Jira Administrator
American IT Systems
Dice Job Match Score™
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Job Details
Skills
- Analytical Skill
- Atlassian
- Business Process
- Cloud Computing
- Communication
- Conflict Resolution
- Confluence
- Documentation
- Groovy
- JIRA
- JavaScript
- Management
- Problem Solving
- Python
- Screening
- Scripting
- Technical Support
- Workflow
Summary
Position Title: Jira Support Engineer / Jira Administrator
Location: Austin, TX (5 Days Onsite)
Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years+) , with good logical thinking and familiar with the Atlassian Jira / confluence support
Role Overview:
The Jira Support Engineer will be responsible for administering, configuring, and supporting Jira environments for business and technical teams. This role requires strong Jira administration capabilities, including automation and scripting, along with solid organizational and communication skills to ensure smooth operations and user support.
Technical Skills
- Handson experience with Jira administration (5+ years preferred).
- Strong understanding of Jira workflows, schemes, permission management, and configurations.
- Experience in Jira automation (Automation for Jira, ScriptRunner, or similar).
- Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus.
- Basic understanding of Confluence integration is preferred.
Organizational & Functional Skills
- Excellent analytical and problemsolving skills.
- Ability to understand business processes and map them into Jira workflows.
- Strong communication and documentation abilities.
- Experience managing discrepancies between user expectations, resumes, and actual capabilities (helpful for screening/support roles).
- Dice Id: 91163020
- Position Id: 8906307
- Posted 7 hours ago
Company Info
About American IT Systems
American IT Systems Staffing Fastest growing Recruitment firm helping clients hire the best quality candidates faster across the globe.
We provide services starting from Temporary Staffing & Permanent Recruitment to management consulting. We specialize in Technology, Product & Design hiring headhunting & sourcing passive resources using cutting edge technology & tools
Our Aim
Hiring and recruiting top talent can be a challenging, time-intensive process. Client organizations recognize the value in saving time, money and preventing unnecessary burden on internal staff by outsourcing certain hiring needs. It can also send a strong message to top professionals they will spare no expense in finding and hiring the best talent possible..
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