File Transmit Analyst

Overview:
The Sr File Transmission Analyst is an experienced individual contributor responsible for the reliable, secure operation of enterprise file transmission and Managed File Transfer (MFT) services. This role focuses on production support, incident resolution, partner onboarding, and continuous operational improvement within an enterprise environment.
Key Responsibilities:

• Support the stability and day-to-day operation of enterprise file transmission and MFT platforms
• Troubleshoot and resolve moderate to complex file transmission incidents and failures
• Monitor, validate, and recover inbound and outbound file transfers to internal systems and external partners
• Support onboarding of new file transmission partners, interfaces, and data flows
• Perform root cause analysis and contribute to corrective actions and service improvements
• Implement approved production changes following established change management processes
• Maintain and enhance runbooks, operational documentation, and standard operating procedures
• Apply vendor software fixes, patches, and upgrades in alignment with enterprise standards for stability, security, and compliance
• Complete compliance actions and audit findings within required timelines
• Participate in disaster recovery planning and testing to validate service recoverability and partner connectivity against defined RPO/RTO objectives
• Identify opportunities to improve operational efficiency, reliability, and automation
• Partner with application, infrastructure, and security teams to ensure secure and compliant data exchange
• Participate in on-call and after-hours support rotations as required

Required Skills:

• Experience with enterprise file transmission and MFT solutions
• Hands-on expertise with tools such as:
  • IBM Sterling
  • MOVEit
  • Connect:Direct

Preferred Qualifications:

• Strong troubleshooting and analytical skills in production support environments
• Experience working within IT infrastructure or operations teams
• Familiarity with compliance, audit, and change management processes
• Ability to work independently while escalating critical issues appropriately

Experience Level:
Mid-Level to Sr. (Enterprise production support experience preferred)
Job Type & Location
This is a Contract to Hire position based out of Philadelphia, PA.
Pay and Benefits
The pay range for this position is $35.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Philadelphia,PA.
Application Deadline
This position is anticipated to close on May 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.