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Technical Support Analyst 3/IT Hardware Asset Analyst

Petersburg, VA, US • Posted 11 hours ago • Updated 11 hours ago

Contract W2

Contract Independent

1 Year

No Travel Required

On-site

Depends on Experience

Fitment

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Job Details

Skills

Acquisition
Asset Management
Auditing
Computer Hardware
IMAC
ISO 9000
IT Asset Management
IT Service Management
Inventory
Inventory Management
Issue Tracking
Licensing Management
Lifecycle Management
Management
Microsoft Excel
Network
Regulatory Compliance
SAP BASIS
Servers
Technical Support

Summary

Job Description

Manages IT hardware and software assets from acquisition through retirement, maintaining inventory, transfers, audits, tickets, warranties, contracts, licenses, PC refreshes, and compliance reports.

Roles & Responsibilities:

Coordinate the transfer of IT assets between business units with 5 to 7 business days.
Generate, distribute, & review weekly IT asset management reports.
Complete ITSM tickets within 7 - 10 business days.
Monitor the ITSM IT Asset Management queue on a daily basis.
Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.
Correctly Managing ITAM Queue
Assist With Asset IMAC and PC Refresh process
Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department
Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.
Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.
Assist in the Reconcile process of Software repository with ISO Approval list on a semiannual basis.

Skills Required:

IT Asset Management Required 2 Years
Hardware Inventory Management Required 2 Years
ITSM/Ticketing System Required 2 Years
Microsoft Excel Required 2 Years
Asset Lifecycle Management Required 2 Years
Software License Management Required 1 Years
Inventory Auditing Required 1 Years
Must be able to lift, pull or push 50lbs as a regular part of the job duties. Required 1 Years

Required Skills

IT Asset Management Required 2 YearsHardware Inventory Management Required 2 YearsITSM/Ticketing System Required 2 YearsMicrosoft Excel Required 2 YearsAsset Lifecycle Management Required 2 YearsSoftware License Management Required 1 YearsInventory Auditing Required 1 YearsMust be able to lift, pull or push 50lbs as a regular part of the job duties. Required 1 Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10460158
Position Id: 9093420
Posted 11 hours ago

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