At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Engineering Technician - Day ShiftOrganization OverviewAt Lilly, we unite caring with discovery to make life better for people around the world. Headquartered in Indianapolis, Indiana, we are a global leader in healthcare, committed to discovering life-changing medicines, advancing disease management, and supporting our communities through philanthropy and volunteerism. We put people first and strive to make a meaningful impact every day.
Position SummaryThe Engineering Technician at our Concord, NC facility plays a key role in supporting Parenteral Operations, our customer, by ensuring the efficient setup and operation of Pre-Filled Syringe and Isolator Equipment. This position requires hands-on engineering maintenance expertise to assist with equipment setup, operational support, troubleshooting, repairs, and ongoing maintenance.
The ideal candidate will demonstrate a strong understanding of customer needs, collaborate effectively with internal teams, and provide responsive, courteous support. Success in this role requires technical proficiency, problem-solving skills, and a commitment to delivering excellent customer service in a dynamic manufacturing environment.
Key Responsibilities- Promote a safety-first, quality-always culture in all tasks and interactions
- Improve equipment uptime, line efficiency, and overall equipment effectiveness (OEE)
- Perform condition monitoring, troubleshooting, and provide operational support
- Diagnose and repair precision filling equipment with strong mechanical aptitude
- Collaborate with engineering and production teams to resolve equipment issues promptly
- Assist with equipment setup and changeovers to support production needs
- Adhere to all GMP and quality standards
- Must have the ability to quickly and accurately diagnose the root cause of a problem and properly implement corrective actions to minimize downtime
- Accurately document maintenance activities and corrective actions
- Support cross-functional tasks and assist outside primary responsibilities as needed
- Work independently and manage priorities under pressure
Basic Requirements- High school diploma or GED
- Minimum of 5 years' experience in production maintenance
Preferred Qualifications- Strong mechanical aptitude and hands-on technical skills
- Proficient with basic hand tools
- Detail-oriented with a commitment to quality and precision
- Familiarity with safety protocols and proper PPE usage
- Physically able to stand for extended periods
- Effective team player with strong interpersonal skills
- Associate's degree or technical certification in a related field is a plus
- Knowledge of FDA and GMP regulations
- Experience operating high-speed, automated production equipment, preferably Syringe/Vial Filling systems utilizing Isolator technology
- Ability to quickly learn and apply new procedures
- Experience working in a classified manufacturing environment
- Familiarity with Computerized Maintenance Management Systems (CMMS) platforms
- Strong verbal and written communication skills
- Customer-oriented mindset with a proactive approach
- Analytical thinker with strong problem-solving abilities
Additional Information- Flexibility to work overtime or adjust schedule based on production demands
- Following a Monday-Friday, 8-hour training period, the role transitions to a 12-hour 2-2-3-day shift schedule
- Willing and able to respond to off-hour emergencies as needed
- Open to travel for training and professional development opportunities
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$21.27 - $41.25
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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