Program Manager -Solutions Architect- Retail CPG experience

Senior Solution Architect / Senior Technical Architect Retail & CPG

Location

Seattle, WA (Hybrid / Onsite as required)

Experience

12 18 years

Role Overview

We are seeking a Senior Technical Professional who can lead endtoend solutioning and actively engage with customers across the Retail and Consumer Packaged Goods (CPG) domain. This role requires deep handson technical expertise, strong architectural judgment, and the ability to translate complex business challenges into scalable, enterprisegrade technology solutions.

The ideal candidate will be a trusted technical advisor to customers, capable of leading technical discussions, shaping solution architecture, and influencing decisionmakers through clear, compelling communication.

Key Responsibilities

Solution Architecture & Technical Leadership

• Lead the design and architecture of scalable, secure, and highperformance enterprise solutions aligned with customer business goals.
• Own solutioning across the lifecycle from discovery and requirements analysis to architecture, design, and highlevel implementation guidance.
• Define endtoend architecture covering application, data, integration, cloud, and security layers.
• Ensure solutions follow industry best practices, architectural standards, and nonfunctional requirements (performance, scalability, availability).

Customer Engagement & PreSales Support

• Engage directly with customers as a technical lead and trusted advisor during discovery, solution workshops, and executivelevel discussions.
• Translate business problems into technical solution approaches and clearly articulate value propositions.
• Support presales activities including solution presentations, architecture decks, RFP/RFI responses, and technical estimations.
• Present complex technical concepts to both technical and nontechnical stakeholders with clarity and confidence.

Retail & CPG Domain Expertise

• Apply strong domain understanding of Retail and CPG business processes such as merchandising, supply chain, inventory, order management, pricing, promotions, and customer analytics.
• Design solutions aligned to omnichannel retail, digital commerce, store systems, and datadriven decisioning.
• Leverage domain knowledge to propose industryspecific accelerators and bestpractice architectures.

Collaboration & Governance

• Collaborate with delivery teams, product owners, and engineering leads to ensure architectural alignment and successful execution.
• Provide technical oversight and guidance during development, integration, and deployment phases.
• Review designs and ensure adherence to enterprise architecture and security standards.
• Mentor junior architects and senior engineers, fostering technical excellence within the team.

Required Qualifications

Experience & Background

• 12 18 years of overall IT experience with a strong focus on solution architecture and customerfacing roles.
• Proven experience leading enterprisescale solutioning engagements.
• Strong exposure to Retail and/or CPG domain solutions.

Technical Skills

• Strong handson experience across modern technology stacks such as:
• Cloud platforms (AWS, Azure, or Google Cloud Platform)
• Microservices and APIled architectures
• Data platforms, analytics, and integration patterns
• Enterprise application modernization
• Ability to evaluate and recommend technology platforms based on business and technical requirements.
• Strong understanding of security, scalability, and performance considerations in enterprise environments.

Communication & Leadership

• Excellent verbal and written communication skills, with the ability to engage CXOlevel stakeholders.
• Demonstrated ability to lead technical discussions, whiteboarding sessions, and architecture reviews.
• Strong problemsolving mindset with the ability to influence and drive decisions.

Preferred Qualifications

• Experience working in consulting, system integrator, or large enterprise environments.
• Exposure to digital commerce platforms, ERP integrations, or large data ecosystems in Retail/CPG.
• Prior experience in solutioning for North American customers.

Why Join Us

• Work on largescale, highimpact Retail and CPG transformations.
• Play a strategic role influencing customer technology roadmaps.
• Collaborate with senior business and technology leaders.
• Opportunity to lead complex, cuttingedge enterprise solutions in a customerfacing capacity.

Pay and Benefits

Pay Range Minimum: $ 146000 per year

Pay Range Maximum: $ 161000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.