Senior Application Engineer

Senior Application Engineer

The Role

Are you an experienced HR technology professional who enjoys owning systems endtoend and delivering solutions that scale globally? This role focuses on leading the design, implementation, optimization, and ongoing support of enterprise HR technology platforms that power the employee lifecycle from hiring and onboarding through performance development and learning.

As a Senior Application Engineer supporting HR Technologies, you will be a handson technical leader responsible for ensuring HR systems are reliable, secure, userfriendly, and aligned with organizational priorities. You ll work closely with HR leaders, technology partners, security teams, and external vendors to deliver solutions that balance user experience, compliance, and longterm scalability.

This role is well suited for someone who enjoys deep technical ownership, problemsolving, and crossfunctional collaboration within a complex, professional services environment.

What You ll Do

HR Systems Ownership & Delivery

• Lead the full lifecycle of HR and talent technology platforms, including implementation, enhancements, optimization, and postlaunch support.
• Support systems across recruiting, onboarding, performance management, and learning platforms.

Advanced Application Support

• Provide seniorlevel (Tier 3) support for HR applications, diagnosing complex issues and deploying durable solutions that prevent recurrence.

Technical & Functional Leadership

• Act as the primary technical and functional point of contact for HR systems, advising stakeholders on platform capabilities, configuration options, and future enhancements.
• Partner with HR leaders to shape system roadmaps that align with evolving business needs.

UserFocused Solution Design

• Translate business requirements into thoughtful system configurations that improve usability, efficiency, and adoption.
• Advocate for a strong employee and administrator experience across platforms.

Security, Compliance & Governance

• Collaborate with Technology, Security, HR, and vendors to ensure systems meet data privacy, security, and governance requirements.
• Support audits and risk reviews related to HR technology.

Integrations & Data Flow

• Design, build, and maintain integrations between HR platforms and upstream/downstream systems using APIs.
• Ensure accurate, secure, and reliable data exchange across the ecosystem.

Vendor & Partner Collaboration

• Manage working relationships with software vendors and implementation partners, ensuring solutions align with internal standards and longterm strategy.

Reporting & Analytics Enablement

• Partner with HR and business stakeholders to develop reporting, dashboards, and analytics that enable datadriven decisionmaking.

Documentation & Standards

• Create and maintain system documentation, configuration standards, and support procedures to promote consistency, scalability, and operational continuity.

What You Bring

Education & Experience

• Bachelor s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
• 7+ years of handson experience supporting and configuring HR technology platforms.

HR Technology Expertise

• Experience working with talent systems such as recruiting, learning management systems (LMS), performance management, and related HR platforms.
• Strong understanding of HR processes and workflows, ideally within a professional services environment.

Implementation & Delivery Experience

• Demonstrated success leading HR system implementations, upgrades, or major enhancements across crossfunctional teams.

Technical Skill Set

• Experience with one or more programming or scripting languages (e.g., Java, .NET, Python).
• Strong SQL skills and experience working with complex datasets.

Integration & Identity Knowledge

• Handson experience with SaaS platforms, APIs, and integration patterns.
• Familiarity with Single SignOn (SSO) and identity technologies such as SAML and OAuth.

ProblemSolving & Ownership

• Strong analytical and troubleshooting skills, with a proactive approach to identifying issues and driving resolution.

Collaboration & Communication

• Excellent communication and interpersonal skills, with the ability to bridge technical and nontechnical audiences.

Organization & Adaptability

• Ability to manage multiple priorities simultaneously while operating effectively in a fastpaced environment.

Preferred Experience

• Supporting HR systems in a large professional services or enterprise organization
• Experience with applicant tracking or talent acquisition platforms
• Familiarity with Microsoft Azure, Active Directory, and identity management concepts
• Experience building HR reporting, dashboards, and analytics