Description
The IT Service Operations Administrator plays a key role in ensuring the smooth and reliable lifecycle management of PC hardware at our client's campus. This position is responsible for coordinating PC refresh communications, tracking device returns, performing factory resets, and maintaining accurate system documentation. The role also supports campus IT health checks and requires strong organizational skills, attention to detail, and strict adherence to standard work procedures. This is an ideal opportunity for a detail-oriented individual who enjoys structured work and supporting a positive user experience.
Skills
Support, Troubleshooting, Windows 10, Windows, Customer service, Hardware, Desktop, Deployment
Top Skills Details
Support, Troubleshooting, Windows 10, Windows, Customer service, Hardware, Desktop, Deployment
Additional Skills & Qualifications
Ability to demonstrate exceptional customer service skills
Ability to communicate effectively with users and IT team members, both verbally and in writing
Ability to build and maintain positive working relationships across the organization
Ability to manage tasks independently while maintaining accuracy and performance
Ability to handle multiple priorities, maintain organized records, and meet deadlines
Ability to follow documented processes and standard work consistently
Ability to collaborate with IT team members to ensure smooth operations
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of Davidson, NC.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Davidson,NC.
Application Deadline
This position is anticipated to close on Apr 30, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005978023
- Posted 20 hours ago
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