.NET Support Engineer

We are looking for a skilled .NET Support Engineer to provide application support, troubleshooting, and maintenance for business-critical applications developed on the Microsoft .NET platform. The ideal candidate should have strong debugging skills, experience with SQL databases, and the ability to resolve production issues efficiently.

Key Responsibilities

• Provide  support for .NET-based applications.
• Investigate, troubleshoot, and resolve production incidents and service requests.
• Analyze application logs and identify root causes of issues.
• Monitor application performance and ensure system availability.
• Work closely with development, infrastructure, and business teams.
• Perform bug fixes, minor enhancements, and deployment support.
• Create and maintain technical documentation and knowledge base articles.
• Participate in on-call support and incident management activities.

Required Skills

• Strong experience in C#, ASP.NET, .NET Framework/.NET Core.
• Good knowledge of SQL Server, writing queries, stored procedures, and performance tuning.
• Experience with Web APIs, IIS, Windows Services, and application monitoring tools.
• Understanding of incident, problem, and change management processes.
• Experience with debugging tools and log analysis.
• Knowledge of Git, Azure DevOps, or other source control tools.

Preferred Skills

• Experience with Azure Cloud Services.
• Knowledge of Microservices architecture.
• Exposure to CI/CD pipelines.
• ITIL process knowledge.