Sr. Salesforce Technical Architect

Job Title: Sr. Salesforce Technical Architect

Location: Atlanta, GA (Remote)

Description:

• Opportunity Name / Requirement Title: Salesforce Technical Architect Agentforce & Omnichannel

Description: Need skilled Salesforce (Sales/Service Cloud) resources with strong experience in Agentforce and Omnichannel, preferably with Data Cloud expertise.

• Skills Required:
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Agentforce
• Omnichannel
• Data Cloud (Must Have)

• Candidate should have proven experience in Salesforce ecosystem and integrations. Must be strong individual contributor

Non-Negotiable: Must have REAL hands-on Salesforce Data Cloud experience in production. Not training, not POC-only.

Job Titles to Search For

• Salesforce Technical Architect Data Cloud / AI
• Salesforce Solution Architect Data Cloud / Agentforce
• Salesforce AI Architect
• Salesforce Data Cloud Architect
• Salesforce Lead Engineer (Data Cloud, Agentforce)
• Salesforce Platform Architect (Customer Data / AI)
• Salesforce Conversational AI Architect
• Salesforce Marketing Cloud / Data Cloud Architect (if hands-on)

Be careful with:

• Salesforce Architect who are only governance or pre-sales

Data Cloud (Critical)

• Salesforce Data Cloud
• Customer Data Platform (CDP)
• Data Model Objects (DMO)
• Salesforce Data Cloud (SFDC)
• Identity Resolution
• Data Streams
• Calculated Insights
• Segmentation
• Data Activation
• Unification
• Profile Merge Rules
• Data Spaces
• Consent / PII governance
• Web Scrapping
• Data Chunking

Agentforce / AI / Bots

• Agentforce
• Einstein Bots
• Prompt Builder
• RAG (Retrieval Augmented Generation)
• Grounding prompts in Salesforce data
• AI Orchestration
• Human-in-the-loop
• Confidence thresholds
• AI guardrails

Data Ingestion / Pipelines / Web Data

• API ingestion
• Streaming data
• Batch ingestion
• ETL / ELT
• Web scraping
• Data normalization
• Deduplication
• External data sources
• Event-based ingestion

Salesforce Platform (Must also be strong here)

• Apex
• Async Apex (Queueable, Batch)
• Flows (orchestration)
• LWC
• Named Credentials
• REST integrations
• Bulk-safe patterns
• Governor limits

CI/CD & Environments

• Salesforce DX
• Git
• DevOps Center / Azure DevOps / GitHub Actions
• Scratch orgs
• Multi-env pipelines

REQUIRED Real-World Experience

Candidate must have:

• Built Data Cloud in production (not just enabled it)
• Designed identity resolution & unification
• Used Data Cloud data in Flows, Apex, or AI
• Built Agentforce or Einstein Bot systems
• Integrated external data sources into Salesforce
• Designed public or high-volume systems