Technical Writer
Hybrid in Lansing, MI, US • Posted 10 hours ago • Updated 10 hours ago
PSR Associates, Inc.
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Job Details
Skills
- TECHNICAL WRITER
- DOCUMENTATION SPECIALIST
- CONTENT DEVELOPER
- WCAG2.1AA COMPLIANCE
- ACCESSIBILITY SPECIALIST
- MICROSOFT OFFICE
- ADOBE CREATIVE SUITE
- PROJECT MANAGEMENT
- AGILE METHODOLOGIES
Summary
Technical Writer Position Description
We are seeking Technical Writer to join our team for a six (6) month contract. The selected candidate will work a hybrid schedule consisting of two (2) days each week onsite in Lansing, MI and three (3) days each week remotely.
Summary:
Our customer is seeking a Technical Writer to support agency initiatives to review and update documents and web published content for ADA WCAG 2.1AA compliance for the Michigan Department of Agriculture and Rural Development (MDARD). This individual will work with the MDARD Bureau Services Manager and be provided with the opportunity to establish best practices for the ongoing efforts to review and address non-compliance to ADA WCAG2.1 AA standards and applicable department policies for published documents and agency-maintained web content. This individual will also train program staff on those best practices and lead efforts to complete the needed updates.
This position will meet weekly with the MDARD Bureau Services Manager to track progress, remove any barriers, and set priorities. This position works closely with the department’s web administrator, web team, forms analyst, and Digital Accessibility Review Team (DART) to ensure timely compliance.
This individual needs to be experienced producing technical content for published documentation and web content in support of business operations, reports, and communications in compliance with the WCAG2.1AA ADA guidelines to include the use of utilizing accessibility tools.
Candidates must have a minimum of 4 years of general technical writer experience.
Technical Writer Position General Description:
- Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
- Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.
- Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats, graphics, and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design, capabilities, and compatibility ranges.
- May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing, journalism, or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations.
Specific Position Experience Required:
- Minimum 1 year mentoring and working with teams to implement standards for documentation, including the development and delivery of related training materials.
- Minimum 2 years reviewing existing documentation against standards. Documenting and prioritizing identified gaps.
- Minimum 1 year of working with work products and projects with purposeful ADA WCAG2.1AA focus.
- Minimum 1 year of experience working with ADA tools associated with technical writing (e.g. Microsoft accessibility checker, Adobe accessibility checker, etc.).
***Please note that any false information on your resume or application could lead to the offer being withdrawn or even termination after hire.***
- Dice Id: 10115826
- Position Id: 26-00064
- Posted 10 hours ago
Company Info
Our People
PSR deeply values the exceptional consultants we place, selecting only those who bring top-tier skills, professionalism, and adaptability to every assignment. Our experienced management team is hands-on in matching talent with opportunity, ensuring each consultant thrives and delivers meaningful impact. At PSR Associates, our success is tied to the success of our clients and consultants. We provide unwavering support, resources, and a collaborative environment to help them excel. More than just a services and staffing firm, we are a dedicated partner, committed to building lasting, impactful relationships.
Our Clients
Our clients—whether in the commercial or federal space—are at the heart of everything we do. As a Certified Service-Disabled Veteran Owned Small Business (SDVOSB) and Certified Minority Business Enterprise (MBE), we are committed to earning and maintaining trust by delivering top-quality services, and expert consultants who bring both skill and professionalism. Our success is tied to theirs, driving us to go above and beyond. At PSR Associates, we don’t just serve clients—we build lasting partnerships founded on trust, reliability, and excellence.
Our Culture
At PSR Associates, our culture is the foundation of our success. We foster a supportive, inclusive environment where every team member is valued, respected, and encouraged to grow. Open communication, professional development, and mentorship are at the heart of how we empower our employees.
We also prioritize work-life balance, recognizing that happy, healthy team members are our greatest strength. Our close-knit, collaborative atmosphere feels more like family, and the positive feedback we receive from our team inspires us to continually nurture a workplace where people thrive.
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