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Duration: Ongoing Multi Year Contract
We are seeking an Enterprise Mobility Support Analyst to provide hands-on support for mobile devices across a large enterprise environment. This role will be responsible for supporting iOS and Android smartphones and tablets, assisting with a major mobility initiative, configuring and deploying devices, troubleshooting technical issues, and delivering exceptional customer service to end users. The ideal candidate will have experience supporting enterprise mobile devices, Mobile Device Management (MDM) platforms, and users in both remote and onsite environments.
Required Skills:
- Must have experience deploying mobile devices and providing mobile device product support- smartphones and tablets
- Confident ability to work independently, as the resolution point for any mobility issues that arise.
- Polished and patient customer service approach. Professionalism is extremely important in this culture.
- Sense of urgency, ability to multi-task and prioritize
- Technical support experience with mobile devices - both in-person and phone support a must
- MDM experience
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future