Cloud Systems Engineer

Miracle Software Systems, Inc is looking for Cloud Systems Engineer position at Atlanta, GA. Please find the below Job details.

Duties And Responsibilities:

• Serve as the technical lead and primary escalation point for Azure, Microsoft 365, enterprise identity, and VMware platforms.
• Own platform outcomes, including reliability, security, performance, and continuous improvement.
• Set technical direction, standards, and best practices for engineers to follow.
• Design and operate Active Directory and Entra ID (Azure AD), including hybrid identity, authentication, and access controls.
• Lead hands-on administration and advanced troubleshooting across Microsoft 365, Azure, and Azure VMware Solution (AVS).
• Architect and operate Azure infrastructure services, including Virtual Machines, Blob Storage, Azure SQL, and Application Gateway.
• Provide senior-level administration and troubleshooting across both Windows and Linux based systems in hybrid and cloud environments.
• Drive automation, monitoring, and operational maturity through PowerShell scripting and tooling.
• Lead and coordinate complex incident response efforts, including triage, cross-team communication, root cause analysis, and driving permanent remediation.
• Drive automation, monitoring, and operational maturity using PowerShell and tooling.
• Support cloud governance and FinOps initiatives, including cost optimization and tagging standards.
• Mentor engineers and partner with Security, Architecture, and Application teams.
• Participate in an on-call rotation and provide leadership during major incidents.

Position Qualifications:

• Expert-level, hands-on experience with Active Directory and Entra ID (Azure AD) in enterprise and hybrid environments.
• Demonstrated experience operating as a technical lead, including mentoring engineers, setting standards, and owning platform outcomes.
• Strong hands-on administration of Microsoft 365, with deep experience in Exchange Online and Teams and solid working knowledge of SharePoint and OneDrive.
• Proven experience administering Azure VMware environments, including VM lifecycle management, performance troubleshooting, and high availability.
• Deep practical experience designing, deploying, and operating Azure services, including Virtual Machines, Blob Storage, Azure SQL, and Application Gateway.
• Ability to lead technical design decisions while remaining actively involved in implementation and troubleshooting.
• Strong PowerShell scripting and automation skills.
• Strong working knowledge of Linux systems, including administration, troubleshooting, networking, and integration in hybrid cloud environments.
• Solid understanding of identity, networking, security, and operational governance in hybrid cloud environments.
• Working knowledge of FinOps principles, including cloud cost governance, optimization, and accountability.
• Excellent communication skills, with the ability to translate complex technical topics into clear, actionable guidance for leadership.
• Proven ability to lead under pressure and drive resolution during high-impact incidents.

Education AND/OR Experience:

• Bachelor s degree in Information Technology or related field preferred (or equivalent experience).
• 7+ years of experience in systems, virtualization, or cloud engineering roles.
• Demonstrated senior-level experience supporting Azure VMware Solution (AVS), Azure Infrastructure, Microsoft 365, and enterprise identity services.
• Demonstrated experience administering and supporting Linux systems in enterprise or cloud environments.
• Proven experience leading or playing a key technical role in hybrid cloud migrations and infrastructure modernization initiatives.

Professional certifications preferred:

• Microsoft Azure Administrator (AZ-104)
• Azure Solutions Architect (AZ-305)
• Microsoft 365 Administrator (MS-102)
• VMware VCP (or equivalent experience)

Physical Requirements:

• Ability to sit and work at a computer for extended periods.
• Ability to lift and carry up to 40 lbs (equipment, peripherals, accessories).
• Ability to bend, crouch, and work under desks or in small closets when required.
• Ability to participate in an on-call rotation, including availability outside of standard business hours (nights, weekends, and holidays) to respond to critical incidents and system outages as required by the business.

Miracle Software Systems, Inc. is a Global System Integrator; a Technology Solution Provider headquartered in Novi, MI. Established in 1994, Miracle has over 30 years of history helping Fortune 1000 companies through Business Transformation Initiatives with innovative technology Products and Solutions driven by Data Science and Analytics, Enterprise Cloud, Mobility, Virtual Reality, Digital Experience, Machine Learning, AI, Enterprise Application Integration and more. We are a Premier Partner of IBM and a National Implementation Partner of SAP. Miracle s team spans four continents and includes 2000 IT Professionals working across the globe, our teams run on the core principles of Quality Delivery, Thought Leadership and Affordable Innovation