Audio Visual Specialist

Description
Overview
Our client is seeking a hands-on A/V Specialist to support, optimize, and standardize conferencing experiences across its office environment. This role will focus on Zoom Rooms, conference room technology, and network-aligned A/V infrastructure to improve usability, reliability, and overall meeting experience.
This is a highly visible, on-site role requiring strong troubleshooting skills, professionalism, and the ability to operate effectively in live meeting environments.
Key Responsibilities
Conference Room & A/V Support
Provide day-to-day support for conference room A/V systems, including Zoom Rooms, cameras, microphones, speakers, and controllers
Troubleshoot live meeting issues quickly and calmly under pressure
Support both Zoom and Microsoft Teams environments where applicable
Ensure consistent and reliable meeting experiences across all rooms
A/V System Optimization & Standardization
Evaluate current conference room setups and recommend improvements (camera placement, audio quality, room design, etc.)
Identify inconsistencies across rooms (e.g., Zoom vs. Teams usage, setup variations) and drive standardization
Improve usability for different meeting types (e.g., boardroom vs. town hall formats)
Optimize noise suppression, microphone pickup, and overall audio clarity
Infrastructure & Networking Alignment
Partner with IT/network teams to support A/V infrastructure (including Meraki environments)
Understand and work within VLAN and network segmentation considerations (e.g., segregating conference rooms onto dedicated networks)
Assist in diagnosing connectivity and performance issues impacting conferencing
Onsite Support & White-Glove Service
Provide high-touch, "white glove" support for executive and critical meetings
Be present and proactive in supporting users, including joining meetings early to ensure readiness
Build relationships with onsite stakeholders and act as a trusted A/V resource
Documentation & Process Improvement
Create and maintain documentation for conference room setups, standards, and troubleshooting guides
Establish work standards for A/V support and room configurations
Maintain device inventory, labeling, and lifecycle management (refresh schedules, updates, etc.)
Contribute to ITSM knowledge base (e.g., service management documentation for recurring issues and resolutions)
Continuous Improvement & Thought Leadership
Provide recommendations on how to improve conferencing experiences across the organization
Evaluate current tools, configurations, and vendor setups; identify gaps and opportunities
Bring structured, scalable ideas-not just reactive fixes
Skills
AV, Audiovisual, Zoom, Networking, Meraki, ITSM
Top Skills Details
AV,Audiovisual,Zoom,Networking
Additional Skills & Qualifications
Required
3-6+ years of experience supporting A/V or conferencing environments
Hands-on experience with Zoom Rooms (required) and familiarity with Microsoft Teams
Strong troubleshooting skills in live meeting environments
Experience with conference room hardware (cameras, microphones, controllers, soundbars, etc.)
Basic understanding of networking concepts (e.g., VLANs, connectivity troubleshooting)
Ability to remain calm and professional under pressure
Strong onsite presence and communication skills
Preferred
Experience in a corporate or life sciences environment
Familiarity with Cisco Meraki environments
Experience supporting executive meetings or high-visibility environments
Exposure to ITSM tools and knowledge base development
Experience standardizing A/V environments across multiple rooms
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Waltham, MA.
Pay and Benefits
The pay range for this position is $40.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Waltham,MA.
Application Deadline
This position is anticipated to close on Apr 8, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.