Senior Scrum Master

Responsibilities:

• Plan, lead, organize, and coach one or more cross-functional teams to implement and continuously improve Agile practices.
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint execution, reviews, and retrospectives.
• Act as the primary communication bridge between program/product management and development teams.
• Identify risks, remove impediments, and ensure timely sprint completion.
• Facilitate discussions, decision-making, and conflict resolution while promoting transparency and trust.
• Collaborate with Product Owners to maintain a healthy, prioritized backlog and support release planning.
• Coordinate with program and release managers for production deployments.
• Track and communicate Agile metrics such as velocity, burn-down, cycle time, and quality indicators.
• Drive Agile adoption and act as a change agent to improve team productivity.
• Manage dependencies across multiple Scrum teams and participate in Scrum-of-Scrums.
• Lead and support cross-functional projects of medium to high complexity.
• Coach teams on user story creation, sizing, and acceptance criteria definition.
• Ensure effective communication across Agile teams, stakeholders, and leadership.

Qualifications:

• Bachelor s degree in Business Administration, Computer Science, Information Systems, or related field (or equivalent experience).
• Proven ability to manage changing priorities, tight deadlines, and multiple concurrent initiatives.
• Strong experience working across cross-functional teams and enterprise environments.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to convey complex and sensitive information to technical and non-technical audiences, including senior leadership.
• Strong relationship management skills with the ability to manage stakeholder expectations.
• Ability to handle confidential information with discretion and professionalism.
• Commitment to diversity, equity, inclusion, and a collaborative work environment.

Key Skills:

• Agile & Scrum Methodologies.
• Stakeholder & Relationship Management.
• Risk & Dependency Management.
• Agile Metrics & Reporting.
• Sprint Planning & Execution.
• Team Coaching & Facilitation.
• Conflict Resolution.
• Release & Deployment Coordination.

Experience:

• Proven experience leading Agile teams as a Scrum Master in complex environments.

Preferred Skills And Certifications:

• Certified Scrum Master (CSM), SAFe, or equivalent certification.
• Knowledge of multiple Agile frameworks and methodologies.
• Understanding of iterative and incremental development principles.
• Experience leading multiple teams or large-scale Agile programs.

Soft Skills:

• Strong leadership and coaching ability.
• Excellent communication and interpersonal skills.
• Adaptability in dynamic environments.
• Problem-solving and decision-making skills.
• Ability to build trust and foster collaboration.