This position reports to the Operations team lead within the Mission Systems Integrated Product Team (MS IPT) and will receive daily tasking and prioritization from their site lead. The selected candidate will be responsible for operations and maintenance support of the MQ-4C Triton sensors and communications systems at a Forward Operating Base (FOB).
Duties and Responsibilities include, but are not limited to:
- Provide real time support to flight operations and maintenance, addressing any issues related to communications and/or payloads to include MFAS Radar, EO/IR, airborne recorder, and link16 to include fault isolation, remediation, and resolution
- Coordinate work with site leadership and confirming that Maintenance Action Forms (MAFs) are in place for all required work
- Adhere to checklists and procedures to ensure repeated success and providing redlines to procedures when necessary
- Communicate complex technical issues to local support, the Degrader Action Cell (DAC), Main Operation Bases (MOBs), and Responsible Engineers (REs)
- Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations
- Assist with trend analysis as needed for Responsible Engineers (REs)
- Assist AVO with Main Operating Base comms (voice), networks, and other AVO interfaces
- Attain and employ expertise across all supported sensor and communications systems
** This position requires 6+ months of training on a Domestic Assignment to San Diego (Rancho Bernardo), CA with some travel to other US locations such as Baltimore, MD and Jacksonville, FL. Final assignment location in Mayport, Florida. **
Initially, this position will work a 9/80 shift. As the program matures, the shifts may become 12-hour shifts that could include nights, weekends, and/or holidays.
The selected candidate will be required to work full-time, on-site at the designated facility. There is no remote work available for this role. Outside of traveling for initial training, this position requires the ability to travel up to 10% of the time.
This position can be filled at either the Principal Payloads Field Service Engineer OR Senior Principal Payloads Field Service Engineer, depending upon the qualifications below.
Basic Qualifications for Principal Payloads Field Service Engineer:
- Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master’s degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline with 1 year of related engineering experience.
- Willingness and ability to successfully complete required training in San Diego (Rancho Bernardo), CA with some travel to other US locations such as Baltimore, MD and Jacksonville, FL.
- Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
- Competence in Linux, troubleshooting, engineering documents, tools, and equipment
- Familiarity with payloads operations and/or comms/networking operations
- Must have a DoD Secret clearance that is in-scope or currently enrolled in Continuous Evaluation (CE), with the ability to obtain a Top-Secret/SCI clearance within a reasonable amount of time to meet business needs
- Ability to obtain and maintain program access (SAP/PAR).
Basic Qualifications for Senior Principal Payloads Field Service Engineer:
- Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master’s degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline with 3 years of related engineering experience.
- Willingness and ability to successfully complete required training in San Diego (Rancho Bernardo), CA with some travel to other US locations such as Baltimore, MD and Jacksonville, FL.
- Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
- Competence in Linux, troubleshooting, engineering documents, tools, and equipment
- Familiarity with payloads operations and/or comms/networking operations
- Must have a DoD Secret clearance that is in-scope or currently enrolled in Continuous Evaluation (CE), with the ability to obtain a Top-Secret/SCI clearance within a reasonable amount of time to meet business needs
- Ability to obtain and maintain program access (SAP/PAR).
Preferred Qualifications for both levels:
- Active DoD Top Secret clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
- Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP.
- Demonstrated understanding of MQ-4C sensors and communications payloads
- Experience with test equipment: network analyzers, spectrum analyzers, signal generators
- MPO/TC operator system knowledge
- System Administrator experience
- Operations and Maintenance experience at a field site
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