Usability Specialist - Usability Specialist III

Job#: 3021963

Job Description:

JOB TITLE:Usability Specialist III

DURATION: 3 MONTHS

LOCATION: ONSITE IN SEATTLE WA

PAY RATE: $36 - $46 HOURLY

Job Description: Do you have a strong record of conducting usability tests and driving excellent user research? We are looking for a usability specialist to be a part of the design team building easy, simple, and efficient user interfaces for our sellers to manage their online business. Focusing on the seller experience and a strong passion to advocate on the seller's behalf is an absolute must. You will also responsible for coordinating usability activities in the lab and communicating the findings with the other team members to help specify usability activities to meet product development needs.

Responsibilities

* Document best practices for conducting user research of sellers and help create a seller usability toolkit for conducting formal and informal user studies.

* Promote usability best practices with the selling organization, not just the design team.

* Conduct variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, field studies, heuristic review, remote testing, and card sorting.

* Create tasks and materials needed for testing and define success criteria for each study.

* Presents usability study results and make actionable research-based recommendations to product team members.

* Observe user session, making notes for analysis and communicating the findings with the design team to ensure that usability findings are implemented correctly.

* Work with designers to analyze and refine wire frames and mockups prior to development to promote greater ease of use and positive consumer experience.

Job Qualifications

* Advanced degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or equivalent experience

* Minimum of 7+ years experience doing user research and conducting formal usability studies.

* Demonstrated history of conducting usability studies and user research, including contextual inquiry, screening questions, plans, and reports.

* Skill and desire to promote user centered design to technical teams.

* Strong interest in user's everyday needs and workflow

* Teamwork and collaboration-oriented in a very dynamic group.

* Detail oriented and able to take on self-directed projects

* Communicate complex subject matter verbally or in written form.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.