Five9 Developer

JOB TITLE: Five9 Architect Contact Center / CCaaS Location: Remote Experience: 1015 Years Job Summary We are seeking a senior Five9 Architect to lead the architecture and technical design of enterprise Five9 contact-center / CCaaS solutions. The ideal candidate should have deep Five9 expertise and the ability to define end-to-end contact-center architecture covering IVR, routing, integrations, APIs, scalability, security, reliability, and enterprise application connectivity. Key Responsi

Hiring: Senior Five9 Architect Location: Remote (USA) End Client: Allergan We are seeking a highly experienced Senior Five9 Architect with strong expertise in Five9 Contact Center solutions, architecture, and technical design. Key Responsibilities & Requirements: Lead Five9 solution architecture and technical design Design scalable and reliable contact-center solutions Strong hands-on experience with the Five9 platform Five9 implementation and integration experience IVR and call-flow architect

NICE CXone Developer / Designer CCaaS Location: Remote within USA Experience: 712 Years Job Summary We are seeking an experienced NICE CXone Developer / Designer with strong hands-on expertise in designing and developing enterprise contact center solutions on the NICE CXone platform. This is a development and solution-design focused role.The ideal candidate should have strong experience building IVR solutions, CXone Studio scripts/contact flows, routing logic, queues, integrations, and cu

Voice SME / Developer Location: Houston, TX (Onsite) Key Responsibilities Design and develop IVR call flows for inbound and outbound customer journeys.Develop and deploy AI-powered Voice Bots for customer self-service and automated calling.Build conversational workflows using ASR, TTS, NLU/LLMs, and dialogue management.Develop integrations with REST APIs, webhooks, CRM systems, databases, and enterprise applications.Design bot-to-human escalation while passing on the relevant customer and conver