DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Quality Assurance Analyst
Location: Columbia, SC
Duration: 12 Months
Daily Duties / Responsibilities:
Responsible for performing tests on technical solutions to isolate and solve issues. Initiates tests, analyzes results, and finds solutions to technical problems.
- Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.
- Design and support user interface testing application and regression testing software.
- Test software applications for reliability and stability.
- Implement testing programs to perform quality assurance on technical applications including negative testing and usability.
- Design and/or run automated testing scripts with oversight for deployment of tests
- Participate in defect triage, retest, and resolution
- Create quality assurance documentation and reports as required
- Adhere to established software testing governance policies, best practices and guidelines and recommend improvements
- Perform reviews, walkthroughs, or inspections and adhere to established governance standards
Required Skills (rank in order of Importance):
The ability to:
- 5 years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems
- 3 years deep knowledge of healthcare operations (preferably Medicaid), business processes
- 3 years should be able to communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams
- 3 years direct hands on experience with formal test design tools
Preferred Skills (rank in order of Importance):
- 5+ years large enterprise or e-business systems experience.
- 3+ years proficient in use of manual or automated testing tools such as Azure DevOps or Atlassian JIRA and Confluence
- 3+ years prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery
Required Education:
Bachelor’s degree in a technical, business, or related field. Years of experience can substitute for formal education.
Required Certifications:
None required. Technical and/or Project Management certifications from recognized sources are desirable.
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