Project Coordinator (local to Pennsylvania)

Internal/External Business Requirements Coordinator

Remote position; must be able to report on-site at least on the first and last days of engagement for equipment inventory

 position – 37.5 hours per week

The organization is seeking a professional with strong administrative skills to help manage business requirements for an internal business approval process. This position will focus on facilitating and processing agency requests received from supported teams, ensuring clear and consistent communication with stakeholders throughout the process. The business approval process is long and complex, with a current backlog of requests. To succeed in this role, candidates must be self-starters who are highly organized, detail-oriented, and possess excellent customer service skills.

Primary Responsibilities:

• Working directly with internal customers to gather and document business requirements in compliance with established organizational policies and procedures.

• Gathering, preparing, and submitting required information and documentation to security, legal, and administrative approvers.

• Meeting with a diverse group of stakeholders, including legal, business, and security teams, to ensure timely processing and approval of requests.

• Reviewing, interpreting, and providing input on contract agreements and other business-related contractual documents.

• Collaborating with vendors to ensure clear communication of organizational requirements and cloud usage documentation where applicable.

• Researching existing solutions within the organization to determine if current tools or services meet documented business needs.

• Providing general guidance to customers on the business approval process and its underlying policies and procedures.

• Tracking and managing the overall backlog of requests.

• Facilitating requests for additional information that arise during the approval process.

• Serving as a primary point of contact and subject matter expert for both internal teams and support staff.

Required Experience:

• Required: 2+ years of full-time experience managing projects, program management, or process administration (formal project/program manager title not required).

• Required: 3+ years of full-time experience in a customer-facing role.

• Required: 1+ year of experience in vendor management.

• Required: Strong leadership and organizational skills.