Engagement Type
Contract
Short Description
This position provides IT support and administrative service to the PDMP
project managers to support the PDMP System.
Telework is permitted on Mondays, Tuesdays, Thursdays, and Fridays.
Staff will be required to report onsite on Wednesdays
Complete Description
OBJECTIVES OF ENGAGEMENT:
The primary objective of this engagement is to serve
as an IT Business Analyst
for PDMP projects. The individual
will need to:
- Plan and facilitate requirement
sessions with stakeholders to understand and capture requirements based on
enhancement requests.
- Comfortable
working with various internal and external stakeholders.
- Possess
strong analytical, critical thinking and problem-solving skills.
- Produce
all necessary deliverables and artifacts as defined by the project.
- Plan
and facilitate other project related meetings as needed.
- Serve
as the liaison between the technical teams and stakeholders during the
Software Development Life Cycle (SDLC).
- Ability
to drive the process forward and ensure all risks and issues are escalated
appropriately.
- Possess
strong understanding of IT Business Analysis Body of Knowledge (BABOK).
The
IT Business Analyst is a Senior level resource with specialized knowledge and
experience in requirements analysis and documentation, test case planning and
testing, coordinating communications and project tasks, while acting as liaison
between customer program areas and IT teams.
This position will work with business analysts, application developers,
and DBAs to achieve project objectives - delivery dates, cost objectives,
quality objectives, and program area customer satisfaction objectives. The position is responsible for:
- Drive
identification of requirements across business units and identify
substandard systems processes through evaluation of real-time data.
- Construct workflow charts and
diagrams; studying system capabilities and writing specifications.
- Serve
as thought leader for technical business processes, developing
forward-thinking systems prototypes that promote increased efficiency and
productivity on multiple levels.
- Perform,
evaluate, and communicate thorough quality assurance at every stage of
systems development.
- Determine
and develop user requirements for systems in production, to ensure maximum
usability.
- Work with testing team to provide SME
inputs to the testers and assist in testing when needed.
- Assist with development of training
documentation and prepare for and/or conduct training when needed.
- Maintain documentation on project
SharePoint site
- Experience
conducting Facilitated Workshops for requirements analysis.
- Knowledge of formal requirements
gathering methodologies.
- Experience developing Business
Requirements - project initiation document, what the needed achievements
will be, and the quality measures.
- Experience developing Functional
requirements - describe what the system, process, or product/service must
do in order to fulfill the business requirements.
- Experience developing User
(stakeholder) requirements - are a very important part of the
deliverables, the needs of the stakeholders will have to be correctly
interpreted. This deliverable can also reflect how the product will be
designed, developed, and define how test cases must be formulated.
- Experience developing Quality-of-service
(QoS) (non-functional) requirements - requirements that do not perform a
specific function for the business requirement but are needed to support
the functionality. For example:
performance, scalability, QoS, security and usability.
- Experience developing Requirements
Traceability Matrix - a cross matrix for recording the requirements
through each stage of the requirements gathering process.
- Strong organization and writing
skills.
- Experience developing graphic
representations of complex business processes.
- Ability to analyze data and perform
statistical analysis.
- Experience working with users to
develop and implement improved business processes.
- Experience determining issues within
a system and conveying them in both written and verbal form.
- Acts as the liaison for
the PDMP and the system vendor to communicate PDMP system issues identified by
the Commonwealth and its users.
- Uses legislation and
prior experience to act as a Subject Matter Expert to guide and influence the
growth of PDMP system.
- Acts as the lead tester
of the PDMP on behalf of the Commonwealth by conducting system testing and
developing user acceptance test scripts.
- Reviews test results
performed by PDMP and other Commonwealth staff.
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
| Seven (7) plus years of relevant experience working closely with stakeholders directly engaged with technical initiatives | Required | 7.0 | Years |
| A four (4) year college degree or equivalent | Required | | |
| IT Analyst certification through the International Institute of Business Analysis (IIBA) | Highly desired | | |
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