CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules. In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing. The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
Mandatory Skills:
- The candidate must have 5+ years of hands on experience development and administration of ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.
- Experience Level: 5+ Years
- Environment: ServiceNow, MS 365 Services, .Net, Agile. Hybrid workplace with 2-days on-site per week.
Desirable Skills: N/A
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