Healthcare Customer Service Hybrid

W2 Candidates only. Seeking candidates in the MD, DC or Va area.

Hiring! Healthcare Customer Support Specialist for a contract position with our direct client. This position will require the candidate travel to Healthcare benefit Fairs in the DMV areas.

As the Customer Service Rep. the selected candidate will serve as the primary client contact for service issue resolution. the CSR will Build and cultivate effective long-term relationships and a high level of satisfaction with client HR staff, Brokers, and Consultants assigned to major strategic clients. Maintain an in-depth knowledge of products, operational procedures, and regulatory compliance, promoting customer trust, satisfaction, and loyalty.

Job requirement:

• 3+ years of Healthcare Customer Service Skills, Claims and Benefits Knowledge
• Ability to Manage High Volume Workloads,
• Critical Thinking and Problem-Solving Skills
• Strong Documentation and System Skills
• Adaptability and Ability to Learn Quickly.
• MS Office Suite
• Salesforce CRM Nice to have
• H/C systems knowledge

Please select "Apply Now" and a Vega Staffing Specialist will reach out to you.