Desktop Support Engineer
TrustIT LLC
Dice Job Match Score™
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Job Details
Skills
- ITIL
- Telephony
- ServiceNow
- Operating Systems
- Computer Networking
- Desktop
- Computer Hardware
- Cisco IP Phone
- Microsoft Windows
- Laptop
- Customer Service
Summary
Title: Desktop Support Engineer
Location: Boston, MA (South Station office)
Type: FTE
Job description:
- Good Customer Service Skills
- Demonstrate technical experience
- Proficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems
- Skilled in System administrative tasks
- Experience troubleshooting Application and Operating System related issues
- Knowledge on Networking preferred
- Troubleshoot Laptop, Desktop, Thin Clients, Printers, Hardware & Drivers issues
- Coordinate with the Depot for Asset Management, shipment of hardware
- Telephony Support (Avaya and Cisco IP Phones)
- Familiarity with ITIL principles
- Hands-on experience using ServiceNow
- Must have excellent oral and written communication skills
- Dice Id: 91159446
- Position Id: 9125638
- Posted 2 hours ago
Company Info
About TrustIT LLC
TrustIT delivers end to end technology consulting services to our customers.
TrustIT LLC is a distinguished software consulting and innovation firm committed to driving excellence in the technology landscape. With a relentless dedication to delivering exceptional solutions, we specialize in guiding organizations towards success in an ever-evolving digital world.
At TrustIT LLC, we go beyond traditional consulting. We are pioneers in software innovation, developing our own cutting-edge software products that address evolving industry challenges and drive technological advancements.
Our dedicated team of experts curates top-tier talent to bring these innovative
solutions to life. Our team comprises highly skilled professionals with extensive industry knowledge.
We take pride in forging enduring partnerships with our clients, gaining profound insights into their unique challenges, and delivering tailored solutions that consistently surpass expectations.
TrustIT LLC is not just a software consulting firm; we are your premier software consulting and innovation partner, dedicated to achieving your business goals and pushing the boundaries of technology. Our mission is to empower your success, foster innovation, and drive excellence across all facets of your organization.
We provide guiding Excellence Through Software Consulting and Pioneering Our Own Innovation.
