ServiceNow ITSM Architect

Location: Edison, NJ 08820

Hybrid

On-site 3 times a week

1 year (can extend)

Experience Required: 10+ years

Role: ServiceNow ITSM Architect

• Hands-on experience in ServiceNow ITSM, ITOM and ITAM, HRSD modules
• Experienced in architecture with and global roll-out
• Experience in CMDB and Discovery, ability to identify the issues and standardize to build scalable architecture
• Ability to create architecture and solution diagrams for approval and implementation
• Experience in creating user stories with functional and clear acceptable criteria
• Hands-on experience in ServiceNow platform capabilities including mid-server, API integrations
• Experience in managing onsite-offshore model and manage clients and offshore teams