Job Title: Full Stack Java Developer – Specialized in Production Support
Location: San Antonio , Texas-Onsite
Duration: Long Term
Experience level (Years) 8+ years
Must have skills
• Core Java / J2EE
• JAVA SOAP and JSP
• JVM troubleshooting and performance analysis
Preferred skills
• SQL and relational databases
• Linux/Unix commands and shell scripting
• Git and CI/CD concepts
• Production debugging and log analysis
• Monitoring/logging platforms such as ELK, or Grafana Dynatrace, AppDynamics,
Job Description
Key Responsibilities
• Provide L2/L3 production support for Java/J2EE and Spring Boot applications.
• Monitor application health, availability, performance, batch jobs, interfaces, and production alerts.
• Troubleshoot Java application issues using logs, thread dumps, heap dumps, JVM metrics, and monitoring tools.
• Perform incident triage, debugging, root cause analysis, and permanent problem resolution.
• Support P1/P2 critical production incidents and participate in incident bridges when required.
• Analyze application logs and identify issues related to APIs, databases, middleware, and downstream integrations.
• Troubleshoot JAVA SOAP Services, JSP ,SQL/database connectivity, and application server issues.
• Perform production deployments, validation, rollback, and post-production monitoring.
• Work closely with development, DevOps, infrastructure, database, and business teams for issue resolution.
• Maintain incident, problem, change, and knowledge-management documentation.
• Identify recurring production issues and develop automation or permanent fixes to reduce manual support effort.
• Participate in application resiliency, disaster recovery, performance, and capacity-planning activities.
• Ensure compliance with production change-management, security, and operational procedures.
• Support on-call and weekend activities based on business requirements.
