Role1: ServiceNow Developer(Integrations) Developer - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job) Contract
Role2: Senior ServiceNow ITOM Developer - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job) - Contract
Role3: ServiceNow ITSM Developer - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job) - Contract
Role4: ServiceNow Developer (Data Migration)/ ServiceNow Developer (Catalog Forms) - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job) - Contract
Role1: ServiceNow Developer(Integrations) Developer - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job) Contract
Looking for , as this is a Federal Implementation.
Must Have Technical/Functional Skills
- Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, integrations
- Ability to configure ServiceNow ITSM applications in alignment with approved design plans
- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
- Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
- Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
- Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
- Must be ServiceNow Certified Systems Administrator
- Should possess knowledge in Agile/Scrum methodology
- Basic knowledge with ITIL/industry standards
- Knowledge of software development lifecycle (SDLC)
- Behavioural competency
- Effective communication skills with both non-technical and technical audiences (verbal and written)
- Excellent Interpersonal skills to work with the project team members collaboratively
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good to Have:
- ServiceNow Implementation Specialist certification
- ITIL V3/V4 foundation certification
Roles & Responsibilities
- Including experience with the Service Catalog module and creating custom applications.
- Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel.
- Ability to implement moderate to complex custom widgets and backend scripting.
- Strong knowledge of ServiceNow platform architecture, modules, and functionalities.
- Hands-on experience in configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI ages, Script Includes, Access Control Lists, complex workflows and solution migration to higher environment.
- Experience in developing ServiceNow integrations using APIs, web services, and data imports/exports.
- Experience in Workflows, SLAs, Import Sets and Update Sets.
- Experience in creation of Record Producers and Catalogue Items using Variables, Variable Sets.
- Working knowledge to schedule jobs, events, and triggers to manage business needs.
- Experience in creating transform maps and Import sets for uploading the bulk data through sheets.
- Solid understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes.
- Must have experience in Service Now Custom Development.
- Sound knowledge of Computer Science fundamentals data structures, algorithms, operating system concepts
- Excellent analytical skills, methodical problem-solving skills and troubleshooting skills.
- Self-motivated and willing to learn new skills and technologies as needed.
- Ability to meet objectives, goals, and deadlines with minimal supervision.
- Self-motivated individual, Flexible, Adaptable. Optimistic, Self-aware, Open to change
- Work mostly with minimal supervision Assertive, resilient and welcomes change and navigates through adversity.
- Shows moral courage, openness, and honesty in all dealings.
- Engages interest and participation of others and has a collaborative approach to working with others.
- Training skills, to able to understand project implementation and train business users.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- ServiceNow certifications, such as Certified Application Developer (CAD) or Certified System Administrator (CSA), are preferred.
Role2: Senior ServiceNow ITOM Developer - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job) - Contract
Looking for , as this is a Federal Implementation.
Job Summary:
We are seeking an experienced Senior ServiceNow ITOM Developer to design, develop, and implement IT Operations Management (ITOM) solutions within the ServiceNow platform. The ideal candidate will have deep expertise in ServiceNow ITOM modules, strong scripting and integration skills, and experience working in large-scale enterprise environments.
Key Responsibilities:
- Design and develop solutions using ServiceNow ITOM modules, including:
- Discovery
- Service Mapping
- Event Management
- CMDB Health and Reconciliation
- Cloud Management / Orchestration
- Implement and optimize Discovery patterns, probes, and MID servers for hybrid environments (on-premises and cloud).
- Develop and maintain integrations with third-party monitoring and CMDB tools (e.g., SolarWinds, Dynatrace, AppDynamics, AWS, Azure).
- Ensure CMDB data accuracy, completeness, and integrity across ITOM processes.
- Collaborate with cross-functional teams (ITSM, ITAM, DevOps, CloudOps) to align ITOM capabilities with business needs.
- Configure and customize ServiceNow Flow Designer, Integration Hub, and Orchestration for automation.
- Participate in architecture reviews, code reviews, and performance optimization efforts.
- Stay current with ServiceNow releases, best practices, and industry trends in IT operations management.
Required Skills & Qualifications:
- Bachelor s degree in computer science, Information Technology, or related field.
- 5 8 years of ServiceNow development experience, including 3+ years specifically in ITOM.
- Strong hands-on experience with:
- ServiceNow Discovery and Service Mapping
- Event Management and CMDB
- MID Server configuration and troubleshooting
- Integration Hub / REST / SOAP APIs
- Solid understanding of ITIL and CMDB best practices.
- Experience integrating ServiceNow with cloud platforms (AWS, Azure, Google Cloud Platform).
- Proficiency in JavaScript, Glide scripting, and ServiceNow APIs.
- Strong problem-solving, debugging, and analytical skills.
- Excellent communication and collaboration abilities.
Preferred Qualifications:
- ServiceNow Certified Implementation Specialist ITOM
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Discovery / Service Mapping / Event Management certifications
- Experience with Automation Engine, Cloud Discovery, or Terraform integration.
- Familiarity with CI/CD pipelines and DevOps practices within ServiceNow.
Role3: ServiceNow ITSM Developer - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job) - Contract
Looking for , as this is a Federal Implementation.
Job Summary:
We are seeking a highly skilled ServiceNow ITSM with deep expertise in Integrations, Service Catalog development, and Data Migration. The ideal candidate will play a key role in designing and implementing scalable ServiceNow solutions for enterprise IT service management processes.
Key Responsibilities:
- Develop and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, etc.).
- Build and maintain Service Catalog items, Workflows, Flow Designer, and Record Producers.
- Design and implement REST/SOAP integrations with third-party systems (e.g., monitoring tools, ERP, HR systems).
- Perform data migrations from legacy platforms to ServiceNow using tools like Transform Maps, Import Sets, and ETL tools.
- Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.
- Utilize Script Includes, Business Rules, Client Scripts, and UI Policies to meet business needs.
- Follow Agile/Scrum development practices and participate in sprint planning, stand-ups, and demos.
- Create and maintain technical documentation, deployment guides, and versioning details.
Required Skills & Qualifications:
- Bachelor s degree in computer science, Engineering, or related field.
- 9+ years of hands-on experience with ServiceNow development.
- Strong experience with ServiceNow ITSM module implementations.
- Proven experience in REST/SOAP API integration development.
- Expertise in creating and customizing Service Catalog items and Workflows.
- Deep understanding of data migration processes in ServiceNow.
- Proficient in JavaScript, Glide scripting, and platform configuration.
- Experience with CMDB, Discovery, or ITOM is a plus.
- ServiceNow Certified System Administrator (CSA) required.
- Additional certifications like Certified Application Developer (CAD) or ITSM Implementation Specialist are preferred.
Role4: ServiceNow Developer (Data Migration)/ ServiceNow Developer (Catalog Forms) - San Francisco, CA/Dallas, TX/Cincinnati, OH (Onsite Job)- Contract
Looking for , as this is a Federal Implementation.
Key Responsibilities for ServiceNow Developer (Data Migration):
- Ensure data accuracy during migration.
- Create scripts or use tools for efficient data transfer.
Required Qualifications
- Bachelor s degree in IT or related field.
- Experience with data migration tools.
- Preferred Experience3 years in data migration projects
- Experience with ServiceNow data models
Key Responsibilities for ServiceNow Developer (Catalog Forms)
- Develop custom forms based on user requirements.
Implement workflows associated with catalog items.
Required Qualification
- Bachelor s degree in computer science
- Experience with ServiceNow catalog and workflow modules.
- Preferred Experience3 years in ServiceNow development.
- Experience in form design and scripting.
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