IT Operations Engineer III
Toyota Material Handling North America
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Job Details
Skills
- IT Operations
- Information Technology
- Cloud Computing
- IaaS
- Information Security
- Desktop Management
- IT Consulting
- Microsoft Windows Administration
- Research
- Roadmaps
- FOCUS
- Microsoft SCCM
- SD
- MSP
- WAN
- SEC
- Shared Services
- Data Centers
- Migration
- Product Development
- Documentation
- System Administration
- Training
- Management
- Network
- Cisco
- Routing
- Switches
- LAN
- Firewall
- Palo Alto
- Operating Systems
- Microsoft Technologies
- Active Directory
- Dragon NaturallySpeaking
- DNS
- Productivity
- System Center
- Configuration Management
- Group Policy
- Microsoft Windows
- Technical Support
- Communication
- Microsoft Office
- ITIL
- VMware
- HCI
- Microsoft Azure
- ServiceNow
- Software Packaging
- Scripting
- Windows PowerShell
- VBScript
- System Integration Testing
- Writing
- Collaboration
Summary
JOB SUMMARY :
TINA provides shared services to North American entities of TICO, Japan. TINA's Information Technology team is responsible for providing IT shared services to numerous locations (subsidiaries) across North America. These IT shared services include datacenter and cloud IaaS, LAN/WAN services, information security services, server/desktop management, desk phone administration, active directory administration, email, and IT consulting services.
The engineer in this role will be a member of the team that supports and manages these services and the infrastructure that hosts them. The position requires Windows administration experience and a working understanding of Active Directory, Windows Operating Systems, and virtualized environments. The Windows Systems Engineer will be responsible for providing level 2 and 3 support to our internal customers.
JOB RESPONSIBILITIES:
- Research and recommend the most appropriate platforms, solutions, configuration, and infrastructure options for the delivery of IT Shared Services
- Contribute to the roadmap for the evolution and maturity of the environment with a focus on meeting current business needs as well as being scalable for future needs.
- Actively contribute toward improvements that allow for more efficient support of the environment, applications, and customers.
- Collaborate with the team to increase the availability of our services by providing iterative improvements to existing infrastructure solutions
- Install, configure, test, maintain, and patch Windows operating systems, Windows applications, and system management tools (SCCM and Intune).
- Administer and maintain shared services applications and infrastructure (i.e. Active Directory, Microsoft 365, ServiceNow, SD-WAN, MDO (or M$ security suite), DNS, TEAMS voice)
- Work with our MSP to coordinate the troubleshooting and configuration of the WAN.
- Participate in Sec-ops activities as they relate to supporting TINA's shared services
- Support the operations of multiple datacenters (and the infrastructure contained within them) and multiple Azure Tenants
- Provide 2nd and 3rd level support and troubleshoot complex problems via email, phone, and other electronic medium
- Participate in system migrations and special projects/product development activities as assigned
- Prepare documentation and participate in the creation of standards and implementation processes to ensure product uniformity and quality
- Participate in after-hours, on-call rotation, and maintenance windows activities
- Follow best practices, strategies, methodologies, and approaches to systems administration tasks and projects assignments
- Participate in self-guided and classroom training to continuously improve technical skills
EDUCATION/EXPERIENCE AND SKILLS:
- Minimum 5 year's professional experience managing and administering Windows environments
- Experience delivering a product, application, or technology from inception to implementation/ongoing support is preferred
- Intermediate Network experience (Cisco Routing, Switching, V-Lan; Firewall mgmt. (Palo Alto))
- Strong knowledge of current Windows desktop and server operating systems
- Experience with Microsoft technologies, including: Active Directory, Active Directory DNS, current Office productivity suite, System Center Configuration Manager/Intune, Group Policy
- Experience automating the administration of Windows Environments
- Experience providing end-user support for incidents, requests, and changes
- Excellent written and verbal communication skills with the ability to target communications to various audiences, from basic user to executives
- Microsoft 365 administration experience
- Experience working in an ITIL environment
- Experience administering Virtual Environments (Nutanix and VMware HCI) and Azure subscriptions
- Familiarity with ServiceNow or similar tracking system
- Experience with Software Packaging and deployment
- Scripting (PowerShell, VBScript) Experience
TRAVEL:
- Limited travel is expected with this position
PHYSICAL DEMANDS:
While performing the duties of this position, the employee is frequently required to sit, stand, and communicate verbally and in writing. Manual dexterity and coordination are required to operate standard office equipment such as computer keyboard, calculator, and printer. Work will be performed in an open office environment with cubicles. In limited situations, duties could involve moving materials weighing up to 50 pounds.
- Dice Id: 91129607
- Position Id: 12970
- Posted 2 days ago
Company Info
About Toyota Material Handling North America
Toyota Material Handling (TMH) is not only a world-renowned forklift provider, but a great place to work. We are continually seeking out individuals who are talented, motivated, and fit our corporate culture of professionalism, friendliness, and dedication. We hire for attitude and aptitude.
At Toyota, we get our jobs done every day so millions of workers across the U.S. and Canada can get their jobs done, too. At TMH, we are ‘Helping People Carry the Load’. We offer careers in sales, marketing, engineering, IT, customer service, supply chain, logistics & more within our corporate headquarters located in Columbus, IN, and across the US.
If you think you’d be a good fit for the Toyota family and are searching for an exciting career with a quickly growing company, check out our careers page or contact one of our Talent Acquisition team members. As an Associate at Toyota, you’ll feel confident in knowing you’re working for a company that is not only planning for the future but one that is prepared for the future. We look forward to having you join Team Toyota.
Helping People Carry the Load
Last year, Toyota Material Handling Associates completed 10,017 volunteer hours equaling $285,894.31 in positive economic impact.
Environmental Excellence
Since 2018, Toyota Material Handling s CO2 reduction projects have resulted in a 22% reduction in electricity consumption, a 23% reduction in natural gas consumption, and a 37% reduction in CO2 emissions.
Big Name, Big Opportunities, Life s Better at Toyota
Supporting over 230 locations across North America, Toyota Material Handling offers opportunities in sales, marketing, customer service, technical roles, and more all under the respected Toyota brand.
Embracing Workplace Safety
Occupational health and safety is a priority for Toyota Material Handling. In fact, Toyota Material Handling was recognized with the prestigious 2022 Indiana Governor s Workplace Safety Award.
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