Senior Data Analyst with Qualtrics & CX/Design Strategy

Remote • Posted 5 hours ago • Updated 5 hours ago
Contract W2
12 Months
No Travel Required
Remote
$55 - $60/hr
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Analytics
  • Qualtrics
  • Reporting

Summary

Data Analyst, CX/Design Strategy
Remote
Exp: 10+yrs
  • Bachelor’s degree in Analytics, Data, Technology, Business, or related field
  • 4–7+ years of experience in:
    • CX analytics
    • Product analytics
    • Journey analytics
    • Customer insights
  • Strong hands-on experience with Qualtrics
  • Experience implementing and managing:
    • Transactional surveys
    • Digital intercepts
    • Session replay / behavioral analytics
  • Strong experience analyzing:
    • NPS / CSAT / Voice of Customer data
    • Contact center metrics (repeat contact, call drivers, AHT)
    • Digital funnel and journey analytics
  • Advanced experience with modern analytics and reporting tools such as and their onboard AI tools:
    • Power BI
    • Databricks
    • SQL
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91134724
  • Position Id: 8980983
  • Posted 5 hours ago
Contact the job poster
NS

Naresh Subraman

Recruiter @ Next Gen IT Inc
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