Your OpportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as a part of our ongoing commitment to democratize access to investing and financial planning.
As a member of our Site Reliability Engineering team, you will be responsible for managing and supporting a suite of modern software development tools that empower our engineering teams to build, test, and deploy software efficiently and securely. You will play a critical role in ensuring the reliability, security, and performance of our development infrastructure. This role is pivotal in ensuring the platforms' reliability, scalability, and usability for infrastructure-wide development experience.
What you haveRequired Qualifications:
- 6-8+ years of experience in system engineering, DevOps, or infrastructure support
- 4-5+ years of hands-on experience with cloud platforms and infrastructure-as-code tools
- Strong hands-on experience with GitHub ecosystem and CI/CD tools
- Proficiency with both Windows and Linux operating systems
- Familiarity with security practices including certificate management and patching
- Solid understanding of networking, authentication, and access control
- Excellent troubleshooting, scripting, and automation skills (e.g., Bash, PowerShell, Python)
- Strong communication and documentation abilities. Strong understanding of project management methodologies and processes (Agile, Kanban)
- Ability to support and mentor users, including running office hours and providing technical guidance.
- Familiarity with CI/CD pipelines, platform governance, and automation best practices.
- Excellent communication skills for both technical and non-technical audiences.
- Experience coaching and mentoring junior team members
Preferred Qualifications:
- Bachelor's degree in computer science, Engineering, IT, or related field, or an additional 5+ years of relevant experience.
- Certifications in AWS, Azure, or other cloud technologies
- Experience with observability tools (e.g., Prometheus, Grafana, Splunk)
- Exposure to containerization and orchestration (Docker, Kubernetes)
- Experience working in 5,000+ users' environment
- Experience in Change Control process (Remedy/Helix)
- Comfort level with the Atlassian toolset (Jira, Confluence, Bamboo)
- Knowledge of security standards, compliance, and Role Based Access Control (RBAC) in automation environments.
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