Senior GEP Smart Product Support Engineer
VDart, Inc.
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Job Details
Skills
- GEP Smart
- Source-to-Pay (S2P)
- Source-to-Contract (S2C)
- Materials Procurement
- Services Procurement
- Contract Lifecycle Management (CLM)
- Spend Analytics
- SAP S/4HANA
- SAP SRM
- SAP Process Orchestration (SAP PO)
- GEP Click
- Integration Middleware
- Procure-to-Pay (P2P)
- Service Purchase Orders (Service PO)
- Service Confirmations
- Vendor Catalogs
- Invoice Processing
- Financial Reconciliation
- Master Data Management
- Supplier Master Data
- Material Master
- Cost Centers
- Organizational Structures
- Data Migration
- Data Mapping
- Production Support
- Incident Management
- Troubleshooting
- Root Cause Analysis
- System Integration
- Workflow Configuration
- Approval Workflows
- User Access Management
- Regression Testing
- SIT Testing
- UAT Testing
- Data Validation
- Jira
- ServiceNow
- Agile
- SAFe
- Backlog Management
- Scrum
- Cross-Functional Collaboration
- Problem Solving
Summary
Job Title: Senior GEP Smart Product Support Engineer
Job Location: Juno Beach, FL
Job Type: Long Term Contract
Job Summary
We are seeking a Senior GEP Smart Product Support Engineer to support a large-scale Source-to-Pay Transformation Program. This role involves production support, troubleshooting, and post-go-live hypercare across multiple business units in a complex dual-system procurement environment integrating GEP Smart with SAP S/4HANA.
Key Responsibilities
- Provide production support and resolve incidents in GEP Smart for materials and services procurement
- Troubleshoot end-to-end transaction failures across SAP Process Orchestration (PO) and GEP Click middleware
- Support Service POs, Service Confirmations, Vendor Catalogs, workflows, and user access
- Manage Contract Lifecycle Management (CLM) including contract creation, approvals, amendments, and renewals
- Assist in migration from SAP SRM to GEP, ensuring data accuracy and business continuity
- Coordinate with SAP teams for issues impacting invoice processing and financial reconciliation
- Monitor and troubleshoot master data integrations (supplier, material/service master, cost centers, org structures)
- Identify recurring issues and implement preventive solutions
- Support business unit-specific configurations (approval hierarchies, roles, permissions, notifications)
- Execute SIT, regression testing, and UAT for enhancements and integrations
- Validate GEP Spend Analytics data across business units
- Work with Scrum Masters and stakeholders to manage backlog and participate in Agile ceremonies
Required Qualifications
- 3 5+ years of hands-on experience with GEP Smart platform
- Strong experience across:
- Materials Procurement
- Services Procurement
- Source-to-Contract (S2C)
- Spend Analytics
- Experience in hybrid procurement environments (GEP + SAP S/4HANA)
- Strong understanding of Service PO and Service Confirmation workflows
- Experience with GEP Click and SAP Process Orchestration (PO)
- Hands-on experience troubleshooting integration and transaction failures
- Experience with master data integration and synchronization
- Familiarity with Jira or ServiceNow for incident and backlog management
- Strong analytical, problem-solving, and communication skills
Preferred Qualifications
- Experience in Utility / Energy domain
- Experience with Agile / SAFe methodologies
- Exposure to large-scale transformation programs
- Dice Id: 10330808A
- Position Id: 8923803
- Posted 10 hours ago
Company Info
VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.
Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.
Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.
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