Business Analyst – Care Coordination / Rural Health
Location: Raleigh, NC (Hybrid – onsite required)
About Us:
Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects.
Why S2Tech?:
- Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
- 25+ years providing IT and Business services to private customers and government programs throughout the United States
- Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses
- Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance
- Offer competitive pay and a range of benefits, including:
- Medical / Dental / Vision Insurance – insurance premium assistance provided
- Additional Insurance (Life, Disability, etc.)
- Paid Time Off
- 401(k) Retirement Savings Plan & Health Savings Account
- Various training courses to promote continuous learning
- Corporate Wellness Program
- Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals
Job Overview:
We are seeking a Business Analyst with experience in healthcare operations and care coordination to support Rural Health Transformation initiatives. This role will focus on translating program requirements into actionable workflows, supporting provider adoption, and ensuring alignment between policy, operations, and technology.
Responsibilities:
- Elicit and document business requirements for care coordination and rural health initiatives
- Support development of workflows for provider engagement, referral management, and service delivery
- Analyze current-state vs. future-state processes for rural providers and community organizations
- Assist in defining operational models for hubs, networks, and care coordination structures
- Collaborate with technology teams to support system and data integration requirements
- Support stakeholder workshops and requirements validation sessions
- Develop process documentation, user stories, and functional specifications
- Assist in readiness assessments and provider onboarding efforts
Required Qualifications:
- 5+ years of experience as a Business Analyst in healthcare, Medicaid, or public sector programs
- Experience with care coordination, case management, or provider operations
- Strong skills in process mapping and workflow design
- Experience working with cross-functional teams (business, technical, and operational)
- Excellent communication and documentation skills
Preferred Qualifications:
- Experience with HIE, interoperability, or referral platforms (e.g., Unite Us)
- Familiarity with value-based care or APM models
- Experience in rural health or community-based service delivery
S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
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