Identity access and management (IAM) Analyst

Job Summary

We are seeking one or two Identity Security Analysts to supplement the Identity Security team with day-to-day ticket work and access-related tasks. The analysts will support identity and access management (IAM) operations, assist with investigations and reporting, and identify opportunities to automate repetitive processes.

Key Responsibilities

• Handle day-to-day identity and access requests through ticketing and work management systems.
• Assist with user access provisioning, deprovisioning, and periodic access reviews.
• Help manage directory services, including Active Directory and LDAP.
• Support access-related incidents, investigations, and data analysis.
• Identify manual or repetitive tasks and help improve processes through scripting and automation.
• Review user access and activity data across IT and OT systems to support audits and investigations.
• Identify manual or repetitive tasks and help improve processes through scripting and automation.
• Prepare basic reports or dashboards using IAM data to support security and compliance activities.
• Assist with security and compliance requirements.
• Collaborate with security, IT, and business teams; participate in on-call rotations as needed.

Required Skills and Qualifications

• 3+ years of experience in IAM or security operations, including hands-on analyst and ticket-management work.
• Experience with IAM tools and technologies such as Active Directory, LDAP, MFA, PAM, and access management systems.
• Hands-on experience with scripting or automation tools such as PowerShell/Bash or Python or AI tools, with the ability to identify automation opportunities.
• Ability to collect, analyze, and organize data for reporting and investigations.
• Experience supporting access reviews, audits, or compliance activities, preferably in a regulated environment.
• Basic understanding of security tools, logging, monitoring, and incident response.
• Experience with physical access systems, including badge and security-permission administration.
• Experience using ticketing systems and Microsoft Office applications.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Basic familiarity with IT and OT environments.
• Familiarity with AI-assisted tools for improving security operations.
• Nice-to-Have: Relevant certifications (e.g., CompTIA Security+, CompTIA CySA+, or an entry-level cybersecurity/IAM certification).