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Business Systems Analyst | AI Platforms

Hybrid in Boston, MA, US • Posted 23 hours ago • Updated 23 hours ago

Contract W2

6 Months

No Travel Required

Hybrid

$58/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Artificial Intelligence
Business Process
Business Systems
Business Systems Analysis
Enterprise Application Support
Application Administration
Application Configuration
Troubleshooting

Summary

Job Title: Business Systems Analyst
Industry: Higher Education
Location: Boston, MA (Hybrid – 3 days per week onsite)
Duration: 6 Months Contract – W2

Responsibilities

Diagnose, escalate and resolve software incidents for vendor-based and custom developed AI applications.
Responsible for provisioning and deprovisioning user accounts for platforms in the AI service portfolio including ChatGPT, Claude, and Lovable.
Participate in projects providing subject matter and technical expertise on applications.
Configure applications to match business needs.
Draft and update use case and technical documentation as needed.
Create troubleshooting guides and knowledge articles.
Complete other responsibilities as assigned.

Basic Qualifications

At least 2 years in a technical role.

Preferred Qualifications & Skills

Bachelor''s degree in computer science, technology, management information systems, computer engineering, or similar field is preferred.
Higher Ed experience.
Administering, configuring, and maintaining AI applications.
Demonstrated solution design using both technical and business process approaches is preferred.
Experience with custom developed applications and the software development life cycle is preferred.
Experience leveraging APIs, reporting, and data analytics is preferred.

Working Conditions

Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, will occasionally be required.

Additional Information

This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus at least 3 times per week.
Specific schedule will be determined between you and your manager.
HUID & Criminal Background Check required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91136348
Position Id: 9032924
Posted 23 hours ago

Contact the job poster

Mohammad Adnan

Recruiter @ The Planet Group

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