IT HelpDesk Engineer

Greensboro, NC, US • Posted 10 hours ago • Updated 8 hours ago
Contract W2
Contract Independent
6 Months
No Travel Required
On-site
$25 - $30/hr
Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

  • Microsoft 365
  • troubleshooting
  • IT support or service desk

Summary

Onsite role

Requirements

  • 2–5 years of experience in IT support or service desk operations
  • Strong troubleshooting skills across Windows and/or macOS environments
  • Experience with Microsoft 365 and Active Directory / Entra ID
  • Familiarity with endpoint management tools
  • Understanding of networking fundamentals (DNS, DHCP, TCP/IP)

 

 

Benefits

  • ITIL Foundation certification
  • Network+, or Security+ certification
  • Experience supporting hybrid or cloud-first environments
  • Familiarity with automation tools or scripting (PowerShell preferred)
  • Experience with enterprise ticketing systems (ServiceNow, Jira, Freshservice, etc.)
  • Strong customer service mindset
  • Clear written and verbal communication
  • Structured problem-solving skills
  • Ability to prioritize in a fast-paced environment
  • Attention to security and compliance requirements
  • Collaborative team player with a proactive attitude
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10496476a
  • Position Id: 9006635
  • Posted 10 hours ago
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