Software Technology Inc
Software Technology Inc

NIOS Engineer

Menlo Park, CA, US • Posted 7 hours ago • Updated 7 hours ago
Full Time
50% Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • NIOS
  • Genesys

Summary

Job Description
We are seeking an experienced NIOS Engineer with Genesys expertise to manage and support enterprise DNS, DHCP, and IPAM services using Infoblox NIOS, while ensuring reliable network connectivity for Genesys contact center platforms. The candidate will be responsible for infrastructure administration, incident resolution, configuration management, platform monitoring, and coordination with network, voice, and application teams to maintain high availability and operational stability.
 
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
10 years of relevant IT infrastructure or network engineering experience, depending on the seniority of the role.
Hands-on experience administering Infoblox NIOS and DDI services.
Experience supporting Genesys contact center infrastructure or integrations.
Strong troubleshooting, communication, documentation, and cross-team collaboration skills.
Knowledge of cloud networking and enterprise telephony is an advantage.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10235988
  • Position Id: 41901-5507-1792762983
  • Posted 7 hours ago
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