Product Support Engineer - Energy (Product Su | Ingnieur de soutien aux produits - nergie (

Product Support Engineer - Energy (Product Support Specialist - Energy) *

Key Job Responsibilities:

Coordinate technical aspects of RFQs: spec review, product selection & compliance, product costing & lead-times, obtaining technical approvals from R&E team, etc. to ensuretimely,accurateand extensive proposals Develop Constraint Maps for new product opportunities Provide Technical support to customers, the Sales & Marketingteamand the Customer Service team.Create BOMs based on R&E approved designsSupport the manufacturing and quality teams
Reports to: Technical Support Manager

Primary work location: Montreal, Quebec

Travel requirement: Occasional

Tasks & Responsibilities:

Coordinate technical aspects of RFQs: spec review, product selection & compliance, product costing & lead-times, obtaining technical approvals from R&E team, etc.Prepare Constraint Maps for projects in collaboration with Sales and MarketingMonitor the progress of new product developmentprograms andactivelyparticipatein interim design reviews. Suggest changes asrequiredto meet theobjectivesof the commercial specifications. Provide Technical support to customers, sales network, and customer service Provide field support and customer training for communications and energy products, including trade show support.Evaluate competitive product, perform benchmarks on technical & applicationspecsand make recommendationsCoordinate the supply and assembly of demonstration materialCollaborate on engineering evaluations and designs with the Research & Engineering (R&E) team in Montreal.Create customer/quote drawings from R&E approved drawings. Develop concept models and proposals based on requests through Sales and MarketingPerform the review and interpretation of customer specifications and industry standards with respect to product design and validation (e.g., ASTM, CSA, IEEE, etc.) Support the management of shop documents (Epicor entries, work orders, bills of materials, etc.) Participate in product quality reviews and conduct technical analysis asrequiredSupport the manufacturing teams through process reviews, continuous improvements, and tooling designs Attends technical meetings, conferences, and specialized courses consistent with area of responsibility. Professionally represent PLP Canada in all interactions with customers and others
Job Requirements:

Excellent inter-personal skillsExcellent communication skillsStrong collaborative and team skillsExcellent attention to detailAble to work with precision and efficiency in tight deadlinesSpoken languages:French / English bilingual Written languages:French / English bilingual
Experience / Education / Skillset:

Engineering Degree (Mechanical preferred)MS Office applications (Word, Excel, etc.)Understanding of manufacturing processes and documentation such as work orders, bills of materials, etc. Experience in the electric utility market (preferably in transmission, distribution, and substation)
Work schedule:

Full Time, permanent positionWork schedule, 40 hours a week. Due to the nature of the position, there may be variances to this schedule depending on business requirements.
Overview

PLP protects the world's most critical connections by creating stronger and more reliable network.

PLP\'s critical infrastructure solutions serve a wide range of customers, including:

- Power utilities

- Telecommunications network operators

- Cable television and broadband service providers

- Construction contractors

- Agricultural enterprises

- Corporations and enterprise networks

- Government agencies

- Educational institutions

PLP has been manufacturing in Canada since 1985. Our two ISO 9001 certified facilities and local

engineering team allow the company to respond to Canadian customers' needs quickly and with precision.

With locations in over 20 countries, PLP and its Canadian subsidiary PLP Canada work as a united global corporation, delivering high-quality products, and unparalleled service to customers in Canada.

A steadfast commitment to quality is not just a goal at PLP, it\'s the guiding principle of everything we do. You can rest assured that the reliability of our products and the dedication of our people are the things that make PLP "The Connection You Can Count On. "

PLP is the connection you can count on, for our people, our clients, and our communities.

We offer a competitive pay and benefits package that includes, life insurance, health insurance, dental insurance, vacation days and paid holidays and a deferred profit-sharing retirement program.

We are a company that values new ideas and opinions, and we encourage our employees to ask questions in the spirit of continuous improvement. We promote a balance of work and family as an important aspect that helps sustain the long-term growth and health of all our employees. We value diversity and inclusion and foster a workplace in which all employees respect one another and work together to achieve common goals. The company also has annual social activities and a service awards program, that recognize the ongoing contributions of employees every year.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, accommodation will be provided to candidates with disabilities during the recruitment and selection process. If you are invited to participate in the process and require an accommodation, please let us know in advance.

Ingnieur de soutien aux produits - nergie (Spcialiste du soutien aux produits - nergie) *

Principales responsabilits du poste:

Coordonner les aspects techniques des appels d\'offres : examen des devis, slection et conformit des produits, tablissement des cots et des dlais de livraison des produits, obtention des approbations techniques de l\'quipe de R&E, etc. pour assurer des propositions rapides, prcises et complteslaborerles schmas de contraintespour les nouvelles possibilits de produitsFournir un soutien technique aux clients, l\'quipe des ventes et du marketing et l\'quipe du service la clientle.Crer des nomenclatures de clients et de devis bass sur des conceptions approuves par R&ESoutenir les quipes de fabrication et de qualit
Relve de: Gestionnaire du Support Technique

Lieu de travail principal: Montral (Qubec)

Obligation de dplacement: Occasionnel

Tches et responsabilits :

Coordonner les aspects techniques des appels d\'offres : examen des spcifications, slection et conformit des produits, tablissement des cots et des dlais des produits, obtention des approbations techniques de l\'quipe de R&E, etc.Prparer des cartes de contraintes pour les projets en collaboration avec les ventes et le marketingSurveiller l\'avancement des programmes de dveloppement de nouveaux produits et participer activement aux examens provisoires de la conception. Suggrer des changements au besoin pour atteindre les objectifs des spcifications commerciales. Fournir un soutien technique aux clients, au rseau de vente et au service la clientle Fournir du soutien sur le terrain et de la formation aux clients pour les produits de communication et d\'nergie, y compris le soutien aux salons professionnels.valuer les produits concurrents, effectuer des benchmarks sur les spcifications techniques et d\'application et faire des recommandations Coordonner l\'approvisionnement et l\'assemblage du matriel de dmonstration Collaborer aux valuations et aux conceptions d\'ingnierie avec l\'quipe de recherche et d\'ingnierie (R&E) Montral.Crez des dessins de clients ou de devis partir de dessins approuvs par R&E. laborer des modles conceptuels et des propositions bass sur les demandes des ventes et du marketingEffectuer l\'examen et l\'interprtation des spcifications des clients et des normes de l\'industrie en ce qui concerne la conception et la validation des produits (p. ex., ASTM, CSA, IEEE, etc.)Soutenir la gestion des documents de l\'atelier (entresEpicor, bons de travail, nomenclatures, etc.)Participer aux examens de la qualit des produits et effectuer des analyses techniques au besoinSoutenir les quipes de fabrication travers les examens de processus, les amliorations continues et la conception d\'outillage Assister des runions techniques, des confrences et des cours spcialiss conformes au domaine de responsabilit. Reprsenter professionnellement PLP Canada dans toutes les interactions avec les clients et les autres
Exigences du poste:

Excellentes comptences interpersonnellesExcellentes comptences en communicationSolides comptences en matire de collaboration et d\'quipeExcellent souci du dtailCapable de travailler avec prcision et efficacit dans des dlais serrsLangues parles: Franais / Anglais bilingue Langues crites: Franais / Anglais bilingue
Exprience / Formation / Ensemble de comptences:

Diplme en gnie (mcanique de prfrence)Exprience dans le march des services publics d\'lectricit (transport, distribution et sous-station de prfrence)Applications MS Office (Word, Excel, etc.)Comprhension des processus de fabrication et de la documentation tels que les bons de travail, les nomenclatures, etc.
Horaire de travail:

Poste permanent temps pleinHoraire de travail, 40 heures par semaine. En raison de la nature du poste, il peut y avoir des carts cet horaire selon les besoins de l\'entreprise.
Aperu

PLP protge les connexions les plus critiques du monde en crant un rseau plus solide et plus fiable.

Les solutions d\'infrastructure essentielle de PLP desservent un large ventail de clients, notamment :

- Services publics d\'lectricit

- Oprateurs de rseaux de tlcommunications

- Fournisseurs de services de cblodistribution et de services large bande

- Entrepreneurs en construction

- Entreprises agricoles

- Socits et rseaux d\'entreprises

- Organismes gouvernementaux

- tablissements d\'enseignement

PLP fabrique au Canada depuis 1985. Nos deux installations certifies ISO 9001 et

permettent l\'entreprise de rpondre rapidement et avec prcision aux besoins des clients canadiens.

Avec des emplacements dans plus de 20 pays, PLP et sa filiale canadienne PLP Canada travaillent comme une socit mondiale unie, offrant des produits de haute qualit et un service ingal ses clients au Canada.

Un engagement inbranlable envers la qualit n\'est pas seulement un objectif chez PLP, c\'est le principe directeur de tout ce que nous faisons. Vous pouvez tre assur que la fiabilit de nos produits et le dvouement de nos employs sont les lments qui font de PLP la connexion sur laquelle vous pouvez compter .

Compensation details: 45000-75000 Yearly Salary

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