- Remote - Senior Product Owner - AWS Connect Migration
• Posted 4 hours ago • Updated 3 hours ago.png%3Fformat%3Dwebp&w=828&q=75)

Octans Group LLC
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Job Details
Skills
- Automation
- Communication Skills
- Innovation
- Product Management
- Agile Methodology
- Cloud Computing
- Safety Principles
- Artificial Intelligence
- Team Working
- Self Motivation
- Stakeholder Management
- Business Requirements
- Call Centers
- Customer Experience
- Risk Analysis
- Leadership
- Metrics
- Performance Management
- Amazon Web Services
- Application Programming Interfaces (APIs)
- Infrastructure Management
- Data Protection
- Customer Relationship Management
- Customer Service
- Customer Support
- Servicenow
- Systems Integration
- Health Care
- Business Planning
- Risk Management
- Human Resources
- Key Performance Indicators
- Customer Demand Planning
- Salesforce.Com
- Business Efficiency
- PCI Data Security Standards
- Zendesk
- Product Strategies
- Standardisation
- Strategic Communication
Summary
Job Title: Senior Product Owner AWS Connect
Job Description:
We are seeking a Senior Product Owner to lead AWS Connect Telephony Migration & Modernization from legacy systems (Avaya) to AWS Connect for a large healthcare client. The ideal candidate must have strong Product Owner experience with Amazon (AWS) environment and hands-on contact center migration expertise.
Must Have:
-
10+ years in Product Management / Contact Center Transformation
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Strong experience with AWS Connect & telephony migration (Avaya to AWS Connect)
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Contact Center & Cloud Telephony expertise (IVR, ACD, WFM, CRM integrations)
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Healthcare domain experience (preferred)
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Experience defining KPIs, roadmap, and leading Agile teams
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Strong stakeholder management and cross-functional collaboration skills required.
You can also apply with your updated resume at
Full Name:
Current Location:
Work Authorization:
Availability:
- Dice Id: 91172085
- Position Id: 2026-126/1269
- Posted 4 hours ago
Company Info
About Octans Group LLC
We enjoy working hard, sometimes long nights, switching between multiple projects, chasing mission impossible deadlines and we don't just keep planning, we do travel all over the world and stay motivated to keep transforming people's lifestyle through technology.
Unlike everybody, Instead of just focusing on technology, our focus is on your business and how you can use “IT” to work for you.
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