Desktop Support
Full Time
On-site
$48K
Balin Technologies LLC
Fitment
Dice Job Match Score™
🎯 Assessing qualifications...
Job Details
Skills
- windows
- mac
- itsm
- servicenow
- desktop support
Summary
US
- 2%2B years experience
- Assisting clients with day-to-day functionality and efficiency
- Providing IT support for desktops(windows,mac), printers, peripherals, telephone systems, and cellular devices at the designated location
- Configuring, installing, and maintaining computer software and peripheral systems for users
- Identifying, managing, and resolving issues promptly (within SLA)
- Responding to customer requests effectively and communicating to address issues
- Updating user information in the organizational system
- Updating user access for IT applications for new and current employees- Familiarity with updating the ITSM on incidents and requests, and maintaining the mapping of assets to end users in the ITSM tool
- Knowledge of LAN and WAN
- Troubleshooting networking and connection issues
- Conducting manual inventory as needed
- Performing lift and shift tasks
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91165977
- Position Id: 1163
- Posted 13 hours ago
Company Info
About Balin Technologies LLC
Balin Technologies, headquartered in Cumming, GA, is one of the leading IT consulting firms founded by industry experts with extensive experience in IT consulting services, Talent Acquisition, and SOW outlining scope, timeline, cost, and other aspects between two parties. Our priority is customer satisfaction, the cornerstone of our success.
We provide end-to-end IT consulting services, from requisition to candidate onboarding, across various industry verticals. Our rigorous screening, interviewing, and recruiting processes ensure the right fit for contract, contract-to-hire, and permanent placements, catering to clients of all sizes.
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