Summary:
The Imaging Applications Analyst II, under minimal supervision, is responsible for the design, implementation, validation, and support of multiple imaging applications (RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI) and related ancillary systems. The Imaging Applications Analyst ensures the design, configuration, integration, and user experience of these imaging applications, meets business and clinical objectives. The Imaging Applications Analyst consults with organizational clinicians, staff, and vendors of the imaging applications and is responsible for the configuration, testing, problem identification, issue resolution, and on-going support of the assigned applications including new implementations and upgrades.
Responsibilities include:
Operational: Troubleshoot, configure, validate, upgrade, and support enterprise-wide Keck clinical imaging applications. Provide off-hour on-call support for issues; apply expertise and independent judgment for full resolution. Work on assigned projects both independently and as part of a team.
Design: Design and lead implementations, upgrades, and solution conversions in support of Keck clinical imaging applications; assist in ensuring stability and functionality of the assigned applications. Provide escalation support, troubleshooting and root-cause analysis of issues; assist in identifying and trouble-shooting application issues, including isolating problems, recommending appropriate solutions, and implementing solutions. Work closely with all IS teams to maintain Clinical Imaging Applications that are compliant with organizational standards and policies.
Minimum Education:
Bachelor''s degree in Computer Science, Healthcare Science, Financials, Business or related field OR equivalent work experience.
Minimum Experience:
- Minimum 3 years’ experience with design, configuration, maintenance, troubleshooting, upgrading, testing, and supporting clinical imaging applications (i.e., Cerner RadNet, Fuji PACS/CV, PowerScribe 360, Varian Aria, Natus Xltek, Provation) or the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position.
- Experience with on Fuji Synapse CV, Provation, GE MacLab, and XLtek required.
- Imaging AI experience preferred.
- MSFT Nuance PIN (precision imaging network) and FUM (Follow-Up Manager) preferred.
- Working level knowledge of DICOM, HL7 and IHE required.
- Demonstrate basic competency and ability to support Imaging Informatics system interfaces.
- Working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, EKG).
- Strong analytical ability to find solutions to difficult application or workflow problems, to determine economic feasibility or options available, and to assess time involved in system changes.
- Must be able to communicate the impact and solutions of application/system problems in business language with a thorough understanding of imaging workflows.
Accountabilities
- Work on assigned projects both independently and as part of a team and apply expertise and independent judgment for full resolution.
- Design and lead implementations, upgrades, and solution conversions in support of Keck clinical imaging applications; assist in ensuring stability and functionality of the assigned applications.
- Analyzes, recommends, and actively participates in application enhancements and software upgrades and supports and maintains existing application software and provides input on designs consistently adhering to standard change management methods.
- Regularly meet with users, vendors, IT staff to develop/modify system specifications and are responsible for the timely resolution or escalation of problems within the imaging application environment.
- Responsible for support/testing of HL7 integration between Cerner EMR and all Imaging applications ensuring data integrity of integrated solutions.
- Provide after-hours and weekend support where necessary for a 24x7 system availability model.
- Maintain expertise in Imaging Systems functionality and site/system workflows working directly with clinicians and staff to understand clinical workflows and reported issues.
- Create training plans, training materials, and deliver training on all Imaging Applications to Faculty, Staff and Students.
- Performs other duties as assigned.
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