***Mode of Interview:- Inperson Interview Only *** Very long term project ( Initial PO for 1 year with multiyear extensions ) ***Hybrid (1days per week Onsite) at Hartford-CT***Need 1 reference *** Digital Identity will be verified by a third party provider before the interview.
Scope of Work:-
The agency needs the service of a mid to Senior level BI/Tableau Admin. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services.
Specifically, the candidate will be responsible for:
- Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments
- Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms
Specific Services Required:-
In the role of the BI / Tableau Admin, the following services are required:
- Administer Tableau Cloud sites, projects, users, groups, permissions, and security
- Monitor platform health, extract refreshes, subscriptions, and scheduled jobs
- Troubleshoot Tableau performance, connectivity, and reporting issues
- Support report developers, analysts, and business users
- Deploy and Promote Reports to different Environments
- Support and troubleshoot Azure SQL Database environments used for enterprise reporting
- Investigate reporting data issues and perform data validation activities
- Monitor database connectivity, query performance, and data refresh processes
- Assist with SQL/SOQL troubleshooting and performance optimization
- Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database
- Troubleshoot data load failures and data quality issues
- Assist in identifying root causes of integration and reporting issues
- Collaborate with development and integration teams during incident resolution and deployments
- Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms
Required Skills and Experience:-
For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:
An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:
- Experience with Tableau Cloud administration and support.
- Experience with Salesforce objects, fields, relationships, and the impact of different design decisions.
- Ability to apply best practices.
- Experience with dashboards and supporting enterprise reporting and analytics platforms.
- Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
- Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
- Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
- Comfortable engaging and escalating issues to Salesforce.
- Must be very organized, pro-active and self-directed.
- Must be self-starter and driven.
- Must Drive the work from requirements to implementation.
- Must have very strong abstract thinking and problem-solving skills.
- Must have very good verbal and written communication skills.
- Work on all phases of SDLC and create/maintain required technical documentation.
- Work with the Salesforce Architect to establish best practices.
- Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
- Provide guidance and training to team members.
Additional Preferred Qualifications:-
- Experience with Azure Data Factory (ADF).
- Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
- Experience working with Salesforce data and reporting environments.
- Microsoft Azure experience.
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