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Technology Product Manager

• Posted 30+ days ago • Updated 7 days ago

Full Time

On-site

Fitment

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Job Details

Skills

Wealth Management
Customer Experience
Innovation
Front Office
FOCUS
Asset Management
Roadmaps
Mapping
Customization
Functional Design
Process Mapping
Prototyping
Documentation
Scalability
Data Flow
Vendor Relationships
Escalation Management
Issue Resolution
Licensing
Collaboration
Workflow
Management
Data Integrity
Acceptance Testing
Marketing
Training
Focus Groups
Finance
Regulatory Compliance
Supervision
SEC
Customer Facing
Financial Services
Product Management
Business Analysis
Customer Service
Problem Solving
Conflict Resolution
Communication
Research
Market Analysis
Analytics
FactSet
Bloomberg
Change Management
Content Management
Configuration Management

Summary

About The Role:

Our Private Wealth Management (PWM) division is seeking a member for its PWM Technology Best Practices team. The PWM Technology Best Practices team is an established group with a mission to help grow revenues, enhance the associate and client experience, and improve profitability through technology. We pride ourselves on providing our Financial Advisors and clients with top-notch platforms that are critical in driving our business forward.

The Research Technology Product Manager will be expected to play a leading role in the strategy, innovation, and day-to-day management of the Morningstar Advisor Workstation platform, its integrations, and the broader research technology ecosystem. This position will collaborate with various corporate resource groups, Financial Advisors (FA) and Client Specialists (CS), ensuring branches' current and future Technology front office needs are met. The role will have a strategic focus on Morningstar Advisor Workstation, while also providing oversight of supporting research platforms, vendor relationships, and data capabilities that enable advisor workflows and client-facing deliverables. This role may grow to include additional responsibilities as PWM's priorities change.

The Impact You'll Make:

Lead and manage the PWM Research and Asset Management Team's key platforms and strategic roadmap, including oversight of related Morningstar tools (eg, Advisor Workstation, Advisor Resource Center and associated datasets) in collaboration with key Baird stakeholders
Maintain a strategic perspective by staying current on industry platforms (eg, Morningstar, FactSet, Bloomberg, LSEG, Y-Charts), assessing competitive positioning, understanding associate needs, journey mapping, managing enhancements, driving adoption, and participating in internal sub-committees and external industry forums to inform strategy
Develop deep functional expertise in Morningstar Advisor Workstation, including customizing outputs, configuring modules, and creating reports aligned to advisor workflows and firm subscription capabilities
Apply a broad Product Manager skillset including business scenario planning, functional design, process mapping, prototyping, requirements definition, UAT execution, issue triage, and documentation to support platform stability and scalability
Serve as the lead interface with IT on Research Technology initiatives, acting as Product Owner responsible for backlog prioritization, integration delivery, and ensuring data flows (e.g., market data, research content, classifications) function effectively across platforms
Act as primary vendor relationship manager across research technology providers (e.g., Morningstar, FactSet, Bloomberg, LSEG, S&P Global, Russell, Y-Charts), including contract awareness, usage oversight, escalation management, and coordination of enhancements and issue resolution
Lead governance and transparency across research platforms, maintaining visibility into user access, licensing, vendor capabilities, and costs to reduce redundancy, improve utilization, and support informed vendor and platform decisions
Collaborate with Investment Solutions, PWM Research, and key stakeholders to understand how datasets, analytics, and outputs support advisor workflows and client deliverables, ensuring alignment with business and investment processes
Oversee platform performance and data integrity, including monitoring system functionality, responding to outages, supporting UAT, and validating enhancements to ensure outputs are accurate, compliant, and reliable
Partner with PWM Tech Solutions, Wealth Centers, Research, Marketing and Communications, and Operations to drive awareness, change management, training, and ongoing education to support adoption of research technology platforms
Engage with PWM branch focus groups and serve as a point of contact for Financial Advisors, providing guidance on tool capabilities, access, and usage while advocating for associate and client needs in product enhancements
Maintain awareness of evolving Compliance and Supervision requirements (e.g., SEC guidance) and partner with stakeholders to ensure research tools and client-facing outputs meet regulatory standards; may assume additional platform ownership as priorities evolve

What You'll Bring to Baird:

Bachelor's degree preferred
Technical area of study preferred
5+ years of experience in the financial services industry preferred
Experience in Product Management, Business Analysis, or related technology roles preferred
Superior customer service attributes; willingness to go "above and beyond" for the client
Advanced technical skill set with the ability to translate for the non-technical end-user
Must be able to take ownership of issues and see them through to completion; strong problem-solving mindset required
Exceptional oral and written communication skills; ability to interact and influence all organization levels
Ability to develop, build, and maintain relationships with internal and external partners
Ability to identify issues and trends to anticipate change and provide recommended comprehensive solutions and remedies
Experience working with third-party vendors and/or external technology platforms preferred
Familiarity with investment research tools, market data, or analytics platforms (eg, Morningstar, FactSet, Bloomberg, or similar) preferred

#LI-CM1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90922487
Position Id: 24172913
Posted 30+ days ago

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