We have a client seeking a strategic and hands-on Director of Information Technology to lead the infrastructure, cybersecurity, and end-user support functions across the organization’s healthcare facilities and corporate operations.

This leader will oversee three core IT teams including Cybersecurity, Network & Systems Infrastructure, and IT Support Services, ensuring reliable, secure, and scalable technology operations that support Emerus’ hospital network and business growth.

The Director of IT will be responsible for driving operational excellence across a Microsoft-centric environment, managing enterprise infrastructure, advancing cloud initiatives within Microsoft Azure, and ensuring network reliability through Cisco networking and unified communications platforms.

This role requires a strong blend of technical leadership, operational management, and strategic planning to ensure a highly available and secure healthcare technology environment.

Key Responsibilities

IT Infrastructure & Operations Leadership

• Provide strategic leadership for enterprise IT infrastructure, including systems, networking, cloud platforms, and end-user services.

• Oversee day-to-day operations across infrastructure, support services, and cybersecurity functions.

• Ensure high availability and performance of systems supporting hospital operations and clinical workflows.

• Develop and execute the long-term IT infrastructure roadmap aligned with business and clinical priorities.

Team Leadership & Organizational Management

• Lead and mentor three direct reports:

  • Cybersecurity Manager

  • Network & Systems Manager

  • IT Support Manager

• Build a high-performing IT organization focused on service excellence, accountability, and continuous improvement.

• Establish operational metrics and service delivery KPIs across infrastructure and support teams.

Cloud & Infrastructure Strategy

• Manage and optimize the organization’s Microsoft Azure cloud environment, including hybrid infrastructure and cloud migration initiatives.

• Oversee Microsoft technologies including:

  • Active Directory / Entra ID

  • Microsoft 365 ecosystem

  • Windows Server environments

  • Endpoint management and identity security

• Partner with architecture and application teams to ensure scalable and secure infrastructure design.

Network & Communications Infrastructure

• Oversee enterprise networking across hospital and corporate locations using Cisco networking technologies.

• Ensure the stability and performance of:

  • LAN/WAN infrastructure

  • Network security

  • Wireless networks

  • Cisco voice and collaboration platforms

• Lead network modernization initiatives and support expansion of hospital facilities.

Cybersecurity Oversight

• Partner with the Cybersecurity Manager to maintain a robust security posture across infrastructure and endpoints.

• Ensure adherence to healthcare compliance and security standards.

• Oversee implementation of cybersecurity frameworks, risk mitigation strategies, and incident response processes.

IT Service Management

• Oversee the end-user support function supporting corporate and hospital staff.

• Ensure timely resolution of incidents, service requests, and operational issues.

• Implement and improve IT service management processes to enhance user experience and operational efficiency.

Vendor & Budget Management

• Manage relationships with infrastructure, networking, cloud, and security vendors.

• Oversee IT infrastructure budgets and technology investments.

• Evaluate new technologies and solutions that improve scalability, reliability, and cost efficiency.

Qualifications

Required Experience

• 10+ years of progressive IT leadership experience

• 5+ years managing infrastructure, cloud, or enterprise IT operations teams

• Experience leading multi-disciplinary IT teams across infrastructure, networking, cybersecurity, and support

• Strong experience in Microsoft enterprise environments

• Experience managing Azure cloud platforms

• Deep understanding of Cisco networking and voice infrastructure

• Experience supporting distributed enterprise environments or multi-site organizations

Preferred Experience

• Healthcare industry experience or familiarity with healthcare compliance environments

• Experience supporting hospital or clinical IT infrastructure

• Experience managing hybrid cloud infrastructure

• ITIL or similar service management experience

Key Leadership Competencies

• Strategic IT leadership

• Infrastructure architecture and cloud strategy

• Team development and organizational leadership

• Cybersecurity oversight and risk management

• Operational excellence and service delivery

• Vendor management and technology procurement

Technology Environment

• Microsoft 365

• Microsoft Azure

• Windows Server

• Active Directory / Identity Management

• Cisco networking infrastructure

• Cisco unified communications and phone systems

• Enterprise endpoint and infrastructure management tools